Assistant Retail Manager- Full Time

About the role

We're looking for motivated leaders to join our management team at Sun Tan City. If you have retail management experience, strong customer service skills, and a passion for team leadership, this is your opportunity to grow your career.

This position is responsible for maintaining a high-energy, positive environment, where behaviors that support client-centric service are consistently demonstrated. The Assistant Salon Director helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Assistant Salon Director fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.

Responsibilities

• Monitor and manage daily operations of the salon in a fast-paced environment.
• Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
• Maintain a professional and impeccably clean salon environment.
• Establishes clear goals and objectives for Team Members.
• Provides coaching, training, and feedback to improve Team Members' daily performance.
• Generate sales reports, maintain inventory, and assist with other Salon Director functions.
• Assist the Salon Director in controlling top line revenue and expenses.
• Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
• Ability to work nights as well as Saturdays and Sundays as required to provide management coverage.
• Candidate should expect to work five days per week, and approximately a 40 hour work schedule.

Qualifications

• College education preferred, but not required.
• Management and/or Sales experience preferred, but not required.
• Basic Computer skills (ability to use Word, Excel, and Outlook).
• Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
• Knowledge of client service techniques and operational practices.
• Problem-solving and organizational/planning skills.
• Strong leadership skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
• Team building skills.
• Ability to prioritize and delegate.

Physical Requirements

• Ability to stand and walk for long periods of time.
• Ability to bend at the waist to clean tanning equipment.
• Ability to lift or assist in lifting items and heavy boxes.
• Ability to bend down to pick up trash, towels, etc. from the floors.
• Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.
• Ability to work independently and alone during shifts as business needs require.

Pay

Earn up to $17.00/hr!* Base Pay - $12.00/hr or more + performance and store bonuses = average $17.00/hr. *While $17.00 an hour is not guaranteed, it reflects the average earnings of management who meet all performance and training criteria. We reward strong performance, reliability, and leadership with ongoing and monthly bonus opportunities!

Benefits

• Bonus based on performance
• Employee discounts
• Opportunity for advancement
• Health Insurance options (Medical, Dental, Vision)
• Life Insurance & Disability Coverage options
• Paid Time Off (PTO)
• Flexible Scheduling
• 401(k) with Company Match
• Employee Discounts on Products and Services
• Professional Development & Training
• Free Tanning
• Free Spray Tanning
• Free Wellness Spa Services

About the company

Franchisee of Glow Brands, a family-owned company, includes brands such as Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations across multiple states and employs over 2200 individuals. We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are. Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You'll love working in a positive environment where coworkers become friends. You'll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees.

This position is offered and employed solely by STC Partners, an independently owned and operated franchisee. STC Partners is solely responsible for all employment decisions, including but not limited to hiring, compensation, scheduling, supervision, discipline, and termination. Glow Brands and its affiliated companies do not employ, supervise, or control franchisee employees and are not responsible for employment policies, practices, or workplace conditions at franchise locations.