Assistant Retail Manager Full Time-- Hermitage Lebanon Pike

Equal access to programs, services and employment is available to all persons. Applicants requiring reasonable accommodation to the application and/or interview process should email Accommodation@glowbrands.com. This email is for accommodation requests only.

Company Overview

Sun Tan City is one of the largest family‑owned tanning salon chains in the United States, operating approximately 250 salons in 20 states. It is part of the Glow Brands family, which also includes Planet Fitness and Buff City Soap, and is headquartered in Louisville & Elizabethtown, Kentucky. The company employs over 2,200 individuals and focuses on providing products, services, and knowledge‑based recommendations that help clients look good, feel good, and build confidence.

Job Summary

The Assistant Salon Director maintains a high‑energy, positive environment where client‑centric service is consistently demonstrated. This role drives store performance, fosters superior client service, and ensures operational excellence to meet or exceed productivity goals. The Assistant Salon Director manages and supervises Tanning Consultants, leads by example, and holds the team accountable for delivering an exceptional client experience.

Responsibilities

• Monitor and manage daily salon operations in a fast‑paced environment.
• Lead by example, creating a client‑centric experience and meeting personal sales expectations.
• Maintain a professional and impeccably clean salon environment.
• Establish clear goals and objectives for team members.
• Provide coaching, training, and feedback to improve daily performance.
• Generate sales reports, maintain inventory, and assist with Salon Director functions.
• Assist the Salon Director in controlling top‑line revenue and expenses.
• Help maintain proper staffing levels to ensure maximum productivity, excellent customer service, and controlled labor costs.
• Work nights, Saturdays, and Sundays as required to provide management coverage.
• Transport cash to the bank as needed.

Qualifications

• College education preferred but not required.
• Management and/or sales experience preferred but not required.
• Basic computer skills (Word, Excel, Outlook).
• Ability to manage effectively in a fast‑paced environment, handling multiple situations simultaneously.
• Knowledge of client service techniques and operational practices.
• Problem‑solving and organizational/planning skills.
• Strong leadership skills with ability to coach, mentor, and apply supervisory practices.
• Team‑building abilities.
• Ability to prioritize and delegate.

Physical Requirements

• Stand and walk for long periods.
• Bend at the waist to clean tanning equipment.
• Lift or assist in lifting items and heavy boxes.
• Bend down to pick up trash, towels, etc., from the floor.
• Perform salon cleaning functions such as dusting, sweeping, mopping, and scrubbing.
• Work independently during shifts as business needs require.

Benefits

• Health insurance options (Medical, Dental, Vision)
• Life insurance & disability coverage options
• Paid Time Off (PTO)
• Flexible scheduling
• 401(k) with company match
• Daily pay options
• Employee discounts on products and services
• Professional development & training
• Casual dress code & free company apparel
• Free tanning, spray tanning, and wellness spa services
• Employee wellness programs with a yearly $125 reimbursement option
• Exclusive discounts at outside retailers

Pay

Base pay starts at $15.00 per hour or more, with performance and store bonuses that can bring average earnings to approximately $20.00 per hour. Bonuses are not guaranteed but reflect the average earnings of management who meet all performance and training criteria.

Schedule

The position typically requires five days per week, amounting to a 40‑ to 45‑hour work schedule (hourly or salary status). Availability to work nights, Saturdays, and Sundays is required.