Assistant Restaurant General Manager - Goldfinch Tavern

About the role

Four Seasons Hotel Seattle is seeking an Assistant Restaurant General Manager for Goldfinch Tavern. The position is part of a dynamic team focused on providing award-winning service to both hotel and restaurant guests.

Responsibilities

• Select, train, evaluate, lead, motivate, coach, and discipline all employees in the F&B division, ensuring that established cultural and core standards are met.
• Daily activities and planning for outlet operation, including managing staff schedules and controlling labor and operating expenses.
• Ensure the quality of all food items, ingredients, and preparation methods, providing expert knowledge of wine and spirits in an elegant environment.
• Handle complaints, concerns, or special requests for guests, clients, and group contacts, promoting good public relations and handling issues effectively.
• Observe the physical condition of facilities and equipment in the F&B division and make recommendations for corrections and improvements as needed.
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co-workers and supervisors.

Requirements

• Bachelor’s degree specializing in hotel/restaurant management.
• Two years of leadership experience in Food and Beverage, including leadership oversight of multiple outlets and departments.
• Working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.
• Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Ability to operate computer equipment and other food & beverage computer systems, including MICROS, Microsoft Office, OpenTable, and labor management and payroll systems.
• Positive attitude with a generous and uplifting team approach.
• Energetic and professional approach to his/her craft.

Qualifications

• Preferred qualifications include:
• Ability to proactively anticipate and prioritize the needs of the guest.

Skills

• Proactive problem-solving skills.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.

Benefits

• Compensation: $83,000 - $87,000 annual salary
• 13 Days Paid Time Off + 10 Paid Holidays/year
• Medical, Dental, & Vision Insurance
• 401K Retirement Savings Plan, plus Employer Match Program
• Complimentary Room Nights and Discounted Rates
• Complimentary Meals in our Employee Cafeteria
• Complimentary Uniform Care & Dry Cleaning
• Employee Assistance Program
• Investment in your Wellbeing
• Paid Parental Leave & Short-Term Disability
• Life Insurance
• Bereavement & Jury Duty Pay
• FMLA & WA State Leave
• Personal, Medical, & Military Leave options
• Tuition reimbursement
• Training Programs; Growth & Development Opportunities