Assistant Registrar

About the role

The Assistant Registrar for Records plays a key leadership role within Registration Services, overseeing all aspects of student academic records management at Georgia Gwinnett College. This position ensures the integrity, accuracy, and compliance of student data and supports institutional processes related to registration, degree progress, curriculum management, and course scheduling.

Responsibilities

• Oversee the maintenance and accuracy of all student academic records, ensuring compliance with FERPA and institutional policies;

• Develop and implement efficient, secure, and compliant processes for student record creation, updates, and archival;

• Supervise staff responsible for transcript processing, grade changes, and academic standing;

• Maintain quality control and data integrity across the ERP and integrated systems;

• Manage and oversee the DegreeWorks system, including scribing, maintenance, and testing of degree requirements;

• Ensure degree audits accurately reflect approved curriculum and program structures;

• Supervise and provide guidance to the individual responsible for managing the graduation application process and degree conferral;

• Oversee and ensure timely and accurate review of graduation applications, degree evaluations, and the posting of degrees;

• Collaborate with Advising, Academic Affairs, and IT to improve degree audit and graduation processes to enhance student success and operational efficiency;

• Coordinate curriculum updates and implementation in the ERP system, ensuring accuracy and alignment with approved curriculum changes;

• Oversee annual catalog updates and ensure data consistency across all systems (ERP, DegreeWorks, and catalog software);

• Partner with Academic Affairs and faculty governance committees to ensure timely and accurate publication of program information;

• Manage and support course scheduling processes, including classroom utilization and schedule optimization;

• Coordinate academic certification for student-athletes in compliance with NAIA eligibility requirements;

• Review and verify academic progress, enrollment status, and GPA calculations for student-athletes;

• Collaborate closely with the Athletics Department, coaches, and the Faculty Athletics Representative to ensure timely and accurate certification;

• Maintain current knowledge of NAIA rules and regulations and support institutional compliance efforts;

• Supervise and mentor staff responsible for records, curriculum, scheduling, degree conferral and DegreeWorks functions;

• Provide training, guidance, and professional development opportunities to enhance staff effectiveness and service quality;

• Foster a collaborative and student-centered service culture within the Registrar’s Office;

• Serve as a key liaison between the Registrar’s Office, Academic Affairs, IT, Athletics, Advising, and other campus units;

• Participate in cross-campus committees, system implementations, and process improvement initiatives;

• Support ERP upgrades, system testing, and policy development related to records, registration, and curriculum management.

Requirements

• 4 Year / Bachelor's Degree

• Five years of related experience

• At least one year of supervisory experience; this can include coaching, mentoring, training, or performance management of professional staff.

Preferred Qualifications

• Graduate Degree

• Minimum of five years of experience in student records, registration, academic services, or a similar higher-education administrative function.

• Experience maintaining student academic records in compliance with FERPA and institutional policies.

• Experience working with ERP systems (e.g., Banner, Colleague, PeopleSoft) for records, registration, curriculum, or degree auditing functions.

• Experience with degree audit systems such as DegreeWorks, including scribing, testing, or maintaining degree requirements.

• Experience supporting or managing processes related to graduation applications, degree evaluations, and degree conferral.

• Experience collaborating with academic departments and administrative units to support registration, curriculum, scheduling, or student success initiatives.

• Experience ensuring data integrity, accuracy, and quality control across integrated student information systems.

• Experience coordinating curriculum updates, catalog changes, and program information across ERP and catalog systems.

• Experience managing or supporting course scheduling processes, including classroom utilization and schedule optimization.

• Experience working with athletic eligibility certification, particularly NAIA rules, progress standards, and reporting.