Assistant Property Readiness Coordinator (Entry Level)

Location: Northern Virginia (local candidates only)

About the role

Join Real Property Management Pros as our Assistant Property Readiness Coordinator and play a vital role in ensuring smooth move-ins, efficient move-outs, and top-tier customer service.

Responsibilities

• Oversight of Move-Ins & Move-Outs
• Schedule and conduct property evaluations, ensuring Residents move in seamlessly and have a positive first impression.
• Document property conditions at move-in and move-out, address questions, and coordinate any necessary follow-up.
• Celebrate Resident Satisfaction
• Serve as a primary point of contact for Residents during the transition periods, answering questions and resolving concerns.
• Encourage Residents to provide feedback and positive reviews as we strive to enhance our NPS score.
• Collaborate with the Leasing Team
• Work closely with Leasing Agents to share updates on property conditions, track progress, and ensure our Landlord/Investor clients stay informed.
• Provide concierge-level service by educating Investors on property statuses and potential upgrades.
• Maintain Detailed Records
• Accurately document all interactions and property details in our software systems.
• Keep digital and physical records updated for compliance and accountability.

Requirements

• High school diploma or equivalent required; college degree preferred (recent grads encouraged to apply).
• Experience in a customer-facing or project coordination role is a plus.
• Valid driver’s license and reliable transportation for on-site visits.
• Ability to pass background checks in accordance with local regulations.

Qualifications

• Customer-Focused
• Detail-Oriented
• Organized & Flexible
• A Clear Communicator
• Tech-Savvy
• Locally Based
• Interest in Real Estate

Skills

• Effective Communication
• Property Evaluation
• Project Coordination
• Customer Service

Benefits

• Hybrid Approach: field work, remote tasks, and regular office collaboration
• Initial Training: 3 days/week in our Gainesville, VA headquarters; 2 days/week in our Alexandria office
• Paid Holidays & PTO: 8 paid holidays + additional paid time off based on tenure
• Mileage Reimbursement: For field visits and errands
• Professional Growth: We value internal promotions—learn single-family property management from the ground up and chart a path to higher-level roles.

Pay

Hourly Rate: $18–$25/hr (commensurate with experience)

Schedule

Full-Time, 40 hours/week + occasional overtime (paid at 1.5x)