Assistant Property Manager-Leasing Specialist - Wood Ridge NJ !

About JCMLiving

At JCMLiving, we believe our people are the foundation of our success. We are committed to creating opportunities for professional growth while providing the resources, benefits, and support our team members need to thrive. As part of our team, you’ll work alongside experienced, dedicated professionals who share a commitment to outstanding service, operational excellence, and resident satisfaction. With communities throughout New Jersey, Pennsylvania, and Maryland, JCMLiving offers opportunities to build a rewarding career in residential property management. Learn more about our company, communities, and events at jcmliving.com.

The Opportunity

As an integral member of the Rosera Wesmont management team, you will help drive leasing success, support daily property operations, and foster positive relationships with both prospective and current residents. From creating memorable first impressions and conducting engaging property tours to coordinating resident events and assisting with day-to-day operations, you will play an important role in maintaining the high standards and exceptional living experience expected of a luxury residential community.

Responsibilities

Leasing & Sales

• Welcome prospective residents with a warm, professional, and personalized approach.
• Conduct engaging property tours that showcase the community’s residences, amenities, and lifestyle.
• Respond promptly to inquiries, schedule appointments, and maintain consistent follow-up with prospective residents.
• Build relationships with prospects, guide them through the leasing process, and confidently close rental opportunities.
• Prepare leases and related documentation, maintain accurate records, and manage leads through the property’s computer systems.
• Support marketing initiatives designed to increase traffic, generate interest, and maximize occupancy.

Resident Experience & Relations

• Build positive, lasting relationships with residents by providing responsive, professional, and attentive service.
• Address resident questions and concerns with care, urgency, and a solutions-oriented mindset.
• Assist with rent collection and follow up on outstanding balances in accordance with company policies.
• Coordinate service requests and communicate with the appropriate team members to help ensure timely resolution.
• Plan and execute engaging resident events that foster a sense of community and enhance the overall living experience.

Property Operations & Administration

• Support the Property Manager with daily operations and administrative responsibilities.
• Assist with lease administration, recordkeeping, reporting, and other essential property management functions.
• Answer incoming calls, manage inquiries, coordinate appointments, and maintain organized workflows.
• Collaborate with the management and maintenance teams to support efficient operations and resident satisfaction.
• Help maintain the professional presentation, service standards, and operational excellence of the community.

Qualifications

The ideal candidate is a confident communicator, a natural relationship builder, and a proactive problem solver who understands that exceptional property management combines sales performance with outstanding service.

• Previous residential property management experience is required.
• Strong leasing, sales, marketing, and customer service skills.
• Excellent verbal and written communication abilities.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Excellent problem-solving skills, sound judgment, and attention to detail.
• Computer proficiency and the ability to learn and navigate property management and lead-tracking systems.
• A professional, approachable demeanor and a genuine commitment to resident satisfaction.
• A collaborative mindset and the ability to contribute positively to a high-performing management team.