Assistant Program Supervisor/Shift Leader - Non-Residential

About the role

We are seeking a dedicated and proactive Assistant Program Supervisor / Shift Leader to join our team in managing and supporting our non-residential program. This role offers an exciting opportunity to contribute to a positive and impactful environment, ensuring the delivery of high-quality services to our clients. The ideal candidate will demonstrate strong leadership skills, excellent communication, and a commitment to fostering a safe and supportive atmosphere.

Responsibilities

• Assist the Program Supervisor in overseeing daily operations of the non-residential program
• Facilitate groups, community service outings, transporting students and assisting with supervision of students
• Lead and supervise staff and participants during assigned shifts, ensuring adherence to program policies and procedures
• Provide guidance, support, and mentorship to team members to promote professional development
• Monitor participant progress and address any issues or concerns promptly
• Ensure a safe, respectful, and inclusive environment for all clients and staff
• Maintain accurate documentation and reports related to program activities and participant records
• Collaborate with team members and external partners to coordinate services and resources
• Assist in planning and implementing program activities and community engagement initiatives

Skills and Qualifications

• Bachelor's Degree preferred (Assistant Program Supervisor)
• High school diploma or equivalent (Shift Leader)
• Previous experience in a supervisory or leadership role within a social services or community program
• Strong interpersonal and communication skills
• Ability to manage multiple priorities and work effectively under pressure
• Knowledge of non-residential program operations and relevant regulations
• Demonstrated problem-solving and conflict resolution skills

Requirements

• Work hours: Tuesday–Friday, 11:00 am–7:00 pm; Saturday, 9:00 am–2:00 pm
• The applicant must be able to complete a pre-employment drug screen and physical
• A valid Pennsylvania driver’s license is required
• DHS and PDE FBI Fingerprints, PA Childline and PA Criminal clearances are required