Assistant Program Director

About the role

Position Summary: The Assistant Program Director for Residential Services works under direction of the Shelter Program Director, is responsible for the coordination of day-to-day operations and budgetary aspects of program in a specific geographical area; may manage and supervise program staff.

Responsibilities

• Support budgetary, employee management, program, and organizational goals.
• Interact with community/professional leaders and maintain relationships/networks.
• Manage internal/external relationships with autonomy and sound decision-making.
• Collaborate with partner organizations as a team member.
• Foster a safe and welcoming environment for youth, families, and colleagues, ensuring emotional and physical security without re-traumatization.
• Follow a trauma-informed approach, demonstrating sensitivity to individuals’ needs and experiences.
• Provide Shelter Management oversight in the Program Director's absence.
• Supervise Shelter staff.
• Offer daily support and technical assistance to supervisors and staff.
• Knowledge of interagency agreements/contracts.
• Participate in community/regional committees and collaborative teams as directed.
• Identify and coordinate training needs for staff development, ensuring annual training goals.
• Stay updated on trends and participate in professional organizations.
• Follow YFA organization and Residential Services policies and procedures.
• Trained and authorized to access protected health information.
• Manage special projects as assigned.
• Facilitate large groups and manage group dynamics.
• Arrive on time and ready to work.
• Maintain dignity and respect in the workplace.
• Adhere to YFA's core values and mission statement.

Requirements

• Education & Experience: Bachelor's degree (Master's degree preferred) in Social Work or related field of study.
• Subject matter expertise in Residential Group Home/Shelter Management; 6+ years’ experience in human services.
• Ability to practice self-well care and seek support as needed to prevent burnout while providing trauma-informed care.
• Physical Requirements: Ability to travel on occasion as needed; ability to bend, lift, and carry 30 pounds.

Skills

• Proficient in Microsoft Office Suite (Outlook, Teams, SharePoint, Excel, Word, PowerPoint).