ASSISTANT PROGRAM COORDINATOR
Supportive Concepts For Families · Reading, PA · 1 mo ago
On-siteOTHRFull-time
Position Statement
The Assistant Program Coordinator will:
- Function with autonomy, diplomacy and professionalism within the guidelines established by this organization
- Function with the highest esteem in dealing with all employees, supervisors, and consumers of this organization
- Be an advocate for all the policies and protocols of the organization
Responsibilities
Ensure a meaningful day for consumers
- Oversight of 1 CLA
- Weekly oversight of CLA
- Always ensure cleanliness of CLA; confirm cleaning charts are being completed
- Complete Monthly fire drill
- Complete Program Oversight as assigned
- Conduct quality inspections on all shifts
- Provide assistance with emergencies at the CLA
- Supervise and direct the work of Residential Specialists to include the following:
- Medical Appointments/ medication management (in conjunction with the Program Coordinator)
- Attend all consumer medical appointments
- Complete requirements to become a Medication Administration Observer
- Monitor medications for refills and reconcile weekly medications with the PC upon delivery prior to the start of each week
- Ensure staff administering medications have completed, daily
- Ensure staff are current in medication administration training
- Check-in cycle medications (1st check)/ complete medication changes
- On Call Responsibility
- Participate in on-call rotation
- Be accessible via telephone twenty-four (24) hours per day, seven (7) days per week for assigned pod
- Plan with another Program Coordinator/Assistant Program Coordinator for call coverage if unavailable for calls
- PART team
- Participate in PART team and associated trainings
- Monitor compliance list and inform staff of upcoming training needs
- Conduct and observe medication practicums for employees
- Provide in home orientation and individual specific training for substitute staff at Program Coordinator direction
- Review Critical Information Book with all employees working in the CLA
- Provide documentation for all training to the Training Department
- Complete understanding of applicable regulations, bulletins, and laws
- General Supervision
- Utilize Person Directed Framework/Non-Violent Communication during interactions with consumers and employees
- Mentor and provide ongoing feedback and indicate areas of improvement regarding job performance
- Partner with consumers and employees to identify issues and resolve problems
- Complete accurate and timely employee performance evaluations prior to the due date
- Report all employee concerns to the Program Coordinator and the Human Resource Department
- Complete food shopping and maintain food supply in the CLA
- Elevate any issues/needs to Program Coordinator
- Monitor proper completion of all required paperwork and SETWORKS documentation; submit all items in accordance with established deadlines
- Complete expense records for house petty cash and consumer funds based on receipt content and forward to Program Coordinator
- Monitor counts of the funds to ensure that they are being completed, daily, as outlined
- Report CLA maintenance needs/requests
- Communicate information and concerns to the Program Coordinator
- Co-facilitate staff meetings
- Incident Management
- Report incidents according to the Incident Management policy
- Respectfully interact with outside agencies (funding entities, case managers, counselors, day programs, employers, family members)
- Scheduling
- Aid Program Coordinator with providing explanations regarding time over and time under reports
- Aid in completing live schedules for assigned home, cover absences, and notify HR of employee absences
- Fill open shifts to reduce overtime
- Update live schedules
- Vehicle maintenance
- Assist with vehicle training and wheelchair securement training for employees working at the CLA and operating the vehicle
- Additional duties relative to the specific CLA as assigned by the Program Coordinator
- High School Diploma or GED
- One year of experience in human services or related field
- Knowledge of and ability to work with individuals with mental health diagnoses
- Excellent communication skills and organizational skills
- Detail oriented