ASSISTANT PROGRAM COORDINATOR

About the role

Supportive Concepts for Families, Inc. is a mission-driven organization dedicated to improving lives through high-quality services and support. The Assistant Program Coordinator plays a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice.

Responsibilities

• Assist with the oversight and operation of a Community Living Arrangement (CLA) while ensuring quality supports and meaningful daily experiences for individuals served.
• Supervise, mentor, and provide guidance to Residential Specialists through coaching, training, performance feedback, and staff development activities.
• Attend consumer medical appointments and assist with medication management oversight, documentation reviews, and medication administration compliance.
• Monitor program operations, electronic documentation, regulatory compliance, safety standards, fire drills, quality inspections, and incident reporting requirements.
• Support staffing, scheduling, on-call responsibilities, part-team member, communication with families and community partners, and the maintenance of safe, clean, and compliant residential environments.

Qualifications

• High School Diploma or GED
• One (1) year of experience in human services or a related field
• Valid driver's license, current vehicle registration, reliable transportation, and current vehicle insurance
• Knowledge of Microsoft Office programs
• Ability to work independently while maintaining professionalism and sound judgment
• Strong communication, organizational, and leadership skills
• Ability to supervise and support direct care staff
• Ability to maintain confidentiality and comply with HIPAA requirements

Preferred Qualifications

• Knowledge of and ability to work with individuals with mental health diagnoses
• Experience in residential services, behavioral health, or developmental disability programs
• Strong documentation and organizational skills
• Detail-oriented with the ability to manage multiple priorities

Benefits

Paid training provided. Competitive compensation, medical, dental, and vision insurance, 401(k) retirement plan, paid time off, employee assistance program, wellness programs, employee referral bonuses, and company-paid training are offered. Additionally, there are career growth and development opportunities, professional development, certification, leadership development, and career advancement programs.

Physical Requirements

• Ability to lift, push, and/or pull up to 50 pounds
• Ability to sit, stand, walk, bend, reach, stoop, twist, and climb stairs
• Ability to drive a vehicle and operate adaptive equipment and household appliances
• Ability to perform essential job functions with or without reasonable accommodation