ASSISTANT PROGRAM COORDINATOR
At Supportive Concepts for Families, we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life. We’re seeking compassionate, dedicated professionals who want to make a difference, build rewarding careers, and become part of a team committed to helping others succeed.
About Supportive Concepts for Families
For more than 20 years, Supportive Concepts for Families has been dedicated to improving lives through high-quality services and support. Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice. Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.
Benefits
- Competitive pay at $21/hr
- DailyPay – Access your earned wages before payday
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off
- Employee Assistance Program
- Wellness programs
- Employee referral bonuses
- Company-paid training
Career Growth & Development
- Paid training programs
- Professional development opportunities
- Certification opportunities
- Leadership development programs
- Career advancement opportunities
- Opportunities across multiple service lines
Why Join Our Team
- Make a difference every day
- Support individuals and families
- Build meaningful relationships
- Strengthen communities
- Join a mission-driven organization
Responsibilities
- Assist with the oversight and daily operations of a Community Living Arrangement (CLA)
- Support individuals in achieving meaningful daily activities, goals, and independence
- Supervise, mentor, and provide guidance to Residential Specialists
- Attend and assist with consumer medical appointments and medication management activities
- Monitor documentation, electronic records, medication administration records (MAR/eMAR), and regulatory compliance
- Conduct quality inspections, fire drills, and program oversight activities
- Participate in on-call responsibilities and assist with emergency response as needed
- Coordinate staff training, orientation, scheduling support, and compliance requirements
- Monitor consumer funds, petty cash, household inventories, and food supplies
- Communicate effectively with families, healthcare providers, case managers, and other community partners
- Assist with incident management reporting and follow-up activities
- Ensure the home environment remains safe, clean, and compliant with agency and regulatory standards
Qualifications
Required:
- High School Diploma or GED
- Valid driver's license, current vehicle registration, and access to a reliable vehicle
- Current vehicle insurance
- Ability to use basic computer applications, including Microsoft Office
- Strong communication and organizational skills
- Ability to work independently while supporting a team environment
Preferred:
- One year of experience in human services or a related field
- Experience supporting individuals with mental health diagnoses
- Supervisory or leadership experience
- Experience with electronic documentation systems and regulatory compliance
Skills
- Compassionate
- Dependable
- Patient
- Team-oriented
- Service-focused
- Professional
- Positive
- Committed to helping others
Schedule
- Full-time
- Flexible schedule based on program needs
- Participation in an on-call rotation required
- Must be available by phone for assigned program coverage
- Some evenings, weekends, and emergency response support may be required
Physical Requirements
- Ability to lift up to 50 pounds
- Ability to stand, walk, bend, stoop, twist, climb stairs, and assist individuals as needed
- Ability to drive a vehicle and operate adaptive equipment when necessary
- Ability to perform essential job functions with or without reasonable accommodation