Assistant Plaza Director

About the role

As the Assistant Plaza Director, you will assist the Plaza Director in managing the overall day-to-day operations and long-term profitability of a multi-million-dollar travel plaza.

Responsibilities

• Collaborate with the Plaza Director to lead a dedicated team of associates and managers
• Ensure customers receive fast and friendly service
• Sustainably achieve or exceed financial and performance targets
• Maintain appropriate staffing levels across the plaza
• Support the supervision and management of plaza leadership
• Ensure compliance with company policies & procedures along with local, state, & federal laws
• Handle customer inquiries and complaints in a professional and timely manner
• Work collaboratively with a variety of support partners

Requirements

• Utilize computerized software and systems such as Microsoft Suite, payroll & time keeping software, inventory management software, and various point-of-sales systems
• Ability to operate in and navigate through ambiguity, drive clarity, and effectively manage change in a fast-paced environment
• Demonstrate excellent communication and collaboration skills
• Possess a proven background in maintaining strong cost control and quality standards
• ServSafe Certification

Preferred Requirements

• High school diploma or general education development (GED) equivalent
• 3+ years of proven success in restaurant or retail leadership
• Flexible on-site schedule available approximately 50 hours per week including days, nights, weekends, and holidays
• Maintain regular and consistent attendance and punctuality
• Able to stand and walk for an extended period of time; frequently bend, twist, lift and carry at least 20 pounds
• Occasionally attend meetings or travel to support other locations

Benefits

Flexible Schedules
Medical/Dental/Vision Insurance
Paid Time Off
401 (k) with Company Match
Earned Wage Access – Pay on Demand
Education Assistance
Employee Referral Bonus
Meal Discount
Pet Insurance