Assistant Plasma Center Manager

About the role

KEDPLASMA is a subsidiary of Kedrion Biopharma Inc., specializing in the collection and procurement of high-quality plasma that is processed into plasma-based therapies. As an Assistant Manager, you will support the Center Manager in overseeing daily operations, ensuring compliance, and fostering a culture of safety, quality, and care.

Responsibilities

• Promote professional customer service and donor retention through staff coaching and support.
• Ensure all center activities comply with SOPs, FDA, EMEA, and customer specifications.
• Maintain operational efficiency and fiscal responsibility in accordance with cGMP and QAP standards.
• Support special donor programs, including titer testing and antibody identification.
• Oversee completion of daily logs and records, including temperature checks and quality control.
• Collaborate with management to ensure appropriate staffing and coverage for donation volumes.
• Maintain accurate personnel records, including evaluations, training, and attendance.
• Assist in scheduling and preparing for staff changes, vacations, and absenteeism.
• Identify and address quality or compliance issues proactively.
• Monitor inventory levels and ensure adequate stock for production needs.
• Manage equipment maintenance schedules and resolve equipment issues promptly.
• Respond to freezer alarms and resolve excursions to protect product quality.
• Participate in deviation management, including documentation, investigations, and CAPA implementation.
• Perform opening and closing duties, including equipment checks, documentation, security protocols, etc.

Qualifications

A Bachelor’s degree in healthcare, life sciences, business administration, or related field is preferred (or equivalent experience). Minimum 1 year of supervisory or management experience, ideally in a plasma or regulated environment, is required. Knowledge of plasma operations, FDA, CLIA, and cGMP regulations is also preferred.

Strong organizational and leadership skills, proficiency in Microsoft Office and data entry systems, and the ability to manage multiple priorities and maintain compliance in a dynamic setting are necessary. Comfort working in regulated environments with exposure to bloodborne pathogens and cold storage is also required.

Benefits

Our benefits package is designed to support your health, happiness, and future, including:

• Health & Wellness – Full medical, dental, and vision coverage
• Financial Security – Life insurance, AD&D, and retirement savings plans
• Work-Life Balance – Paid time off, sick leave, and paid holidays
• Career Growth – Training programs and development opportunities
• Extra Perks – Employee discounts, wellness initiatives, and more!