Assistant Operations Manager

Bonus based on performance

Competitive salary

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Wellness resources

Operational Excellence

• Supervise point-of-sales (POS) operations
• Maintain file organization
• Manage inventory control
• Ensure administrative back-office efficiency

Financial Oversight

• Drive club revenue goals across Dues, Retail, and the Juice Bar/Armbar
• Manage membership billing collections
• Ensure the successful processing of daily banking deposits

Frontline Leadership

• Directly supervise, train, and enforce policies with front desk, kids club, and Armbar team members
• Keep everyone aligned and in uniform

Facility Standards

• Monitor club appearance and equipment functionality
• Cookordinator janitorial services
• Execute hourly locker room checks

Member Relations

• Greet members warmly
• Resolve concerns or complaints with extreme professionalism
• Oversee all front-desk transactions including new membership cards, guest registrations, and account updates

Energy & Attitude

• An outgoing, friendly, and positive personality
• A strong commitment to premium customer service

Organizational Skills

• Excellent attention to detail
• The ability to multitask
• Manage multiple phone lines
• Maintain accurate inventory and revenue logs

Communication

• Strong interpersonal skills
• Professional telephone etiquette

Team Player Mindset

• A proactive, "can-do" approach
• To support team members
• To drive collaborative club success

Qualifications

• A high school diploma or GED equivalent
• A minimum of 6 months of customer service experience in a health club, retail, hospitality, or food service environment
• A current CPR/AED certification (or willingness to complete)
• The ability to complete Kids Club Attendant training prior to working in the childcare area
• The physical capability to stand for a full shift and occasionally lift/move up to 25 pounds

Benefits

• Free Membership Perks: Complimentary access to all our premier fitness facilities
• Flexible Scheduling: Work hours tailored to fit club needs and personal availability
• Gear Up: Free uniforms provided
• Professional Growth: Paid training programs, structured development resources, and opportunities for corporate advancement
• Comprehensive Benefits: Access to premium health, dental, and vision insurance, tuition assistance, performance-based bonuses, and wellness resources for eligible employees

Schedule

Flexible Scheduling: Work hours tailored to fit club needs and personal availability.

Pay

Competitive salary

Benefits

• Comprehensive Benefits: Access to premium health, dental, and vision insurance, tuition assistance, performance-based bonuses, and wellness resources for eligible employees

About the role

Join our family and find out!

Contact Information

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at (714) 668-0911 or contact@ufcgym.com.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.