Assistant Operations Manager
UFC Gym - Downtown Pittsburgh · Kailua, HI · 1 mo ago
Management$18–$22/hrFull-time
Key Responsibilities
- Supervise point-of-sales (POS) operations
- Maintain file organization
- Manage inventory control
- Ensure administrative back-office efficiency
- Drive club revenue goals across Dues, Retail, and the Juice Bar/Armbar
- Manage membership billing collections
- Ensure the successful processing of daily banking deposits
- Directly supervise, train, and enforce policies with front desk, kids club, and Armbar team members
- Keep everyone aligned and in uniform
- Monitor club appearance and equipment functionality
- Cookordinator janitorial services
- Execute hourly locker room checks
- Guarantee a pristine, orderly environment
- Greet members warmly
- Resolve concerns or complaints with extreme professionalism
- Oversee all front-desk transactions including new membership cards, guest registrations, and account updates
Requirements & Certifications
- High school diploma or GED equivalent
- Minimum of 6 months of customer service experience in a health club, retail, hospitality, or food service environment
- Current CPR/AED certification (or willingness to complete)
- Ability to complete Kids Club Attendant training prior to working in the childcare area
- Physical capability to stand for a full shift and occasionally lift/move up to 25 pounds