Assistant Operations Manager

At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next-generation IT solutions. Our growth is made possible by the dedicated team behind the scenes—software developers, product managers, designers, and strategists—all working toward a common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons while shaping the future of connectivity.

About the role

We are hiring an Assistant Operations Manager for our Memphis, TN facility. This is a day shift position, Monday through Friday, with additional hours and weekends as required. We are looking for a proven operational leader to manage the facility’s fulfillment processes, drive improvements, and lead our team to achieve company goals.

Responsibilities

• Supervise, manage, and be responsible for all fulfillment processes.
• Serve as project manager for all assigned projects.
• Act as the Acting Operations Manager when directed.
• Lead, train, and develop all warehouse employees.
• Build teams and teams-of-teams.
• Conduct conflict resolution involving employees, customers, and/or other parties.
• Perform administrative functions to manage employees (time cards, vacation tracking, etc.).
• Supervise, manage, maintain, set up, improve, and be responsible for all Information Technology (IT), IT processes, and IT equipment within the facility.
• Serve as liaison to company teammates, external partners and vendors, and other stakeholders as directed, required, or necessary.
• Generate and/or complete reports for all levels within the company and external parties as needed.
• Professionally brief leaders, peers, and subordinates as directed.
• Master all warehouse systems and continuously seek process and system improvement.
• Master and perform all functions and job duties of all warehouse associates and leaders.
• Master and utilize all warehouse systems, including data, inventory, and logistics software programs.
• Operate merchandise management tools (e.g., forklift).
• Travel for business as requested and/or required by company leadership.
• Perform additional duties, responsibilities, functions, or work as directed by management and/or leadership.

Requirements

• 3-5 years’ experience (minimum) in manufacturing or logistics, with emphasis on leadership and lean methodologies.
• Ability to solve complex problems using academic and experiential knowledge.
• Self-motivated with the ability to work safely with limited supervision.
• Ability to compute college-level math problems.
• Proficiency with computers and Microsoft Office products (proficient to master-level).
• Ability to work on your feet for 8 hours and carry loads up to 60 lbs.
• Ability to pull a cart weighing up to 80 lbs.
• Ability to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Ability to regularly lift and/or move objects 10-60 lbs, and occasionally lift and/or move objects over 100 lbs.
• Ability to frequently stand, walk, stoop, kneel, crouch, crawl, sit, climb, and/or balance.
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Must be fluent in English.
• Able to pass a background check.
• Able to work in the U.S. for any employer.

Preferences

• Bachelor’s degree or higher.
• Veteran-friendly / Veteran-preferred.
• U.S. Military Commissioned & Non-Commissioned Officers preferred.
• Extensive leadership experience.
• Comfortable operating in limited-guidance situations.
• Adaptable to rapidly changing conditions.
• Highly skilled in information technology.
• Master-level proficiency with Microsoft Office programs.
• Previous experience working in a warehouse environment.

Benefits

• Fully paid, high-coverage medical, dental, and vision.
• 401(k) with company match.
• Company-provided PTO.

Schedule

Day shifts, Monday through Friday, with additional hours and weekends as required.