Assistant Operations Manager

About the role

The Assistant Operations Manager is responsible for assisting the Operations Manager in the day-to-day operations of the dental office. The AOM will ensure that capable, trained, self-motivated team members and doctors, who understand and uphold the Company's shared purpose and vision, as demonstrated by their actions, serve the office. Builds relationships of trust and advocates the needs for the doctor(s), staff and the Company.

Responsibilities

• Directs and supervises employees engaged in office operations
• Plans and prepares work schedules and assigns employees to specific job duties
• Provides performance management with direction of the Operations Manager
• Assists in developing and maintaining new policies and procedures for the office
• Prepares and reviews operational reports and schedules to ensure accuracy and efficiency
• Recommends cost saving methods to improve efficiency of the office
• Provides sales and marketing support by conducting events to present information and education on specialty services to customers and community
• Supports the Operations Manager to identify and resolve concerns regarding services to customers
• Participates in office work with team members to facilitate productivity and customer service to overcome difficult aspects
• Ensures compliance with applicable government laws, rules, regulations, and Company policies and procedures
• Travels between multiple offices as needed
• Performs additional duties as assigned

Requirements

• Bachelor's degree is preferred, but not required
• Minimum of 1 year of experience in a dental or related field

Skills

• Effective communication and interaction with all levels of employees and customers
• Establish and maintain working relationship with all levels of colleagues
• Leadership capabilities
• Analytical skills
• Basic understanding of financial statements and key metrics surrounding the dental field

Benefits

• Paid Time Off
• Paid Holidays
• Medical, Dental and Vision benefits
• Health Savings Account, Flex Spending
• 401K
• Short and Long Term Disability Insurance
• Life Insurance
• Opportunities for Community Giving Back