Assistant Operations Manager

Schedule Requirements

Open availability including evenings and weekends.

Location

160 Washington St, Brookline, MA 02445

About the role

Parallel is one of the multi-state cannabis companies, owning and operating in three markets; Florida (Surterra Wellness), Massachusetts (NETA), and Texas (Goodblend).

Responsibilities

• Maintain a strong presence on the floor to build relationships with customers, support and develop the team and drive revenue.
• Serves as a role-model and resource for store staff concerning products and services, policies and procedures, industry news, and changes in regulations.
• Drive sales to meet and exceed targets. Assist the Store Manager and Assistant Store Managers in meeting all financial goals, including management of the P&L, payroll, and store budgets.
• Successfully prepare for and support company-driven promotions and launches to meet and exceed sales targets and deliver the best experience possible for customers.
• Continuously train, coach, and provide qualitative feedback using the performance management process to improve team engagement and performance.
• Provide training to ensure all store processes align with Standard Operating Procedures, safe practices, cannabis knowledge, and customer service goals.
• Responsible for the store's daily presentation including visual direction.
• Responsible for reading, interpreting, and communicating messages from Corporate Store Operations and taking proper action including updates bulletin boards and other communication avenues in store.
• Responsible for staff time management including timekeeping, scheduling, and creating store schedules.
• Partner with the management team to ensure staffing is prioritized to provide optimal schedules and ensure the best customer service is provided.
• Responsible for organization of all areas back of house which includes managing the supply budget, inventory oversight and maintaining stock levels.
• Conducts audits and maintain accurate records of all activities including customer records and enforce a culture of compliance for all activities with strict adherence to regulations set forth by local, state, and federal agencies.

Requirements

• Age 21 or over
• High School Diploma or equivalent
• Valid Government-Issued Photo ID
• 1-2 years of supervisory experience
• Microsoft Office Suite proficient to advance level
• Flexible regarding work schedule, including evenings, weekends, and holidays
• Strong attention to detail and ability to multitask, plan, prioritize, and manage time effectively
• Excellent verbal and written communication skills with an ability to influence others
• Demonstrate independent, strategic thinking and business acumen, proven ability to analyze sales data and create effective action plans

Preferred

• Proven operations, retail, and cannabis industry experience

Physical Requirements

• Must be able to remain in a stationary position
• Routine use of standard office equipment such as computers, phones, or photocopiers
• Occasionally positions self to retrieve product or materials in the store, including accessing shelving in the storage area

Benefits

• Employee discount
• Consistent, reliable benefits; Full medical/vision/dental (full time only), 401k with possibility of a company match, access to company-sponsored well-being programs
• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
• Tuition Reimbursement Programs
• Pet Insurance

Equal Opportunity Employer

We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.