Assistant Nurse Manager (RN, BSN) - Cardiology E4

Location: Backus Hospital (Norwich, CT). Since 1893, Backus Hospital has been the primary source of healthcare services for much of Eastern Connecticut. We are home to the only trauma center in New London and Windham counties and the only area hospital with LIFE STAR helicopter services. We deliver and coordinate a continuum of high-quality healthcare with the goal of improving the health of our communities.

E4 Cardiology Telemetry is a 28-bed unit and serves as the central cardiac monitoring site for the inpatient floors. We are a compassionate team of nursing and healthcare professionals committed to excellence, supportive of each other, and strong advocates for our patients. Combining our skill and use of innovative technology, our patient- and family-centered care creates an environment that promotes caring and healing.

About the role

The Assistant Nursing Manager is a Registered Nurse (RN) who supervises patient care, clinical personnel, and unit operations. This position oversees a work group to ensure high-quality, cost-effective, patient- and family-centered care in support of the hospital's strategic plan and departmental goals. The role involves off-shift and weekend supervision of nursing and non-licensed staff, managing resources, quality improvement, payroll, colleague scheduling, and monitoring patient throughput to facilitate efficient clinical operations. Additionally, this position ensures a safe and therapeutic unit environment and may work as a staff RN to assist as needed. The Assistant Nursing Manager supports leadership in maintaining standards of excellence and professional development and participates in or leads Performance Improvement initiatives.

Responsibilities

• Supervise patient care, clinical personnel, and unit operations.
• Oversee daily operations of the assigned department, including off-shift and weekend supervision.
• Manage resources, quality improvement, payroll, and colleague schedules.
• Monitor patient throughput to facilitate efficient clinical operations.
• Ensure a safe and therapeutic unit environment.
• Work as a staff RN to assist as needed.
• Support leadership in maintaining standards of excellence and professional development.
• Participate in and lead Performance Improvement work.
• Collaborate with functional leadership to meet departmental goals and objectives.

Requirements

• Bachelor’s Degree in Nursing required; Master’s Degree in a health-related or business field preferred.
• Two (2) years of experience as an RN in a cardiology/telemetry unit.
• One year of supervisory experience preferred.
• Current Connecticut RN license.
• Basic Life Support (BLS) certification.
• Ability to obtain and maintain Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS) certifications within 90 days of hire.
• Must pass the dysrhythmia test within 3 months of hire.
• Must pass the BKAT with a score of 80% or complete a critical care course within one (1) year of hire.
• Ability to obtain and maintain department-specific certifications.

Skills

• Knowledge of principles and practices of nursing and healthcare administration.
• Demonstrated ability to make sound clinical assessments and provide safe, effective care within a collaborative health team.
• Considerable knowledge of requirements by federal, state, or regulatory bodies.
• Demonstrates knowledge of effective workforce utilization.
• Excellent verbal and written communication skills.
• Proven ability to lead courageous conversations, hold colleagues accountable, and manage change and conflict.
• Knowledge of all relevant policies and procedures.
• Knowledge of high reliability organizations (HRO) and LEAN process improvement strategies.
• Demonstrated leadership skills and commitment to lifelong learning for continuous quality improvement.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Ability to work independently and as part of a collaborative team.
• Effective leadership through collaborative partnerships in accordance with the Nursing Professional Practice model.
• Strong problem-solving and decision-making skills in fast-paced and emergency situations.
• Fosters an inclusive workplace where diversity and individual differences are valued.
• Proficient in Microsoft Office.

Benefits

Hartford HealthCare offers a competitive benefits program designed to ensure work/life balance.