Jobs · Healthcare · Ohio

Assistant Nurse Manager; Glick Recovery Campus

The Centers · Cleveland, OH · 2 mo ago
HealthcareFull-time

About the role

The Centers is seeking an Assistant Manager, Nurse to lead nursing operations at the Glick Recovery Center (GRC). This role plays a crucial part in delivering safe, high-quality, trauma-informed care to individuals experiencing acute psychiatric and substance use crises.

Responsibilities

  • Oversee daily clinical operations of a multidisciplinary nursing team, including RNs, LPNs, and Behavioral Health Technicians (BHTs), ensuring high-quality, trauma-informed care for patients in acute psychiatric or substance use crisis.

  • Act as clinical lead during psychiatric emergencies, codes, and de-escalation events, ensuring the use of least-restrictive interventions and strict adherence to safety protocols.

  • Supervise nursing assessments, medical stability evaluations, and ongoing risk assessments for all patients.

  • Manage patient admissions and discharge flow, prioritizing by acuity and maintaining safe capacity levels.

  • Provide direct patient care consistent with charge nurse and clinical RN accountabilities, maintaining all required clinical competencies.

  • Staff development & team management:

    • Participate in the recruitment, onboarding, and training of new nursing staff;
    • Provide ongoing coaching, mentoring, and conduct performance evaluations;
    • Create and manage nursing schedules to ensure appropriate staffing levels, and support charge nurses with daily unit assignments;
    • Foster a supportive, resilient team culture that prioritizes employee wellbeing in a high-demand care environment;
    • Assist with payroll processing.
  • Quality, Compliance & Operations:

    • Contribute to the development and implementation of clinical workflows in collaboration with the Director of Nursing and clinical team;
    • Support quality improvement projects and ensure compliance with regulatory and accreditation standards, including CARF, The Joint Commission, and applicable federal and state requirements;
    • Ensure documentation and billing workflows are accurate and submitted in a timely manner;
    • Review major operational and patient care issues with the Director of Nursing and clinical leadership team;
    • Facilitate communication and collaboration across unit caregivers and other departments;
    • Participate in nursing and organizational committees and work groups as needed.

Requirements

  • Education: Associate Degree in Nursing (ADN) preferred, Bachelor of Science in Nursing (BSN) preferred.

  • Licensure & Certification: Current, unrestricted Ohio RN license preferred, BLS certification preferred, Psychiatric/Mental Health Nursing Certification or Certified Addiction Registered Nurse (CARN) certification preferred.

  • Experience: Minimum 2 years of clinical nursing experience required, minimum 1 year of experience in behavioral health, psychiatric, emergency, or crisis care required, minimum 1 year of supervisory or nursing leadership experience required, or demonstrated leadership of a nursing team and processes, preferably across a variety of patient populations.

  • Skills & Competencies: Demonstrated knowledge of the unique needs of patients experiencing severe and persistent mental illness, ability to lead a nursing team through change and during psychiatric emergencies and de-escalation situations, strong critical thinking, prioritization, and communication skills, proficiency with electronic health record systems and computer-based documentation, working knowledge of accreditation standards (e.g., Joint Commission), state and federal guidelines, and survey processes, working conditions include frequent interaction with patients experiencing acute psychiatric distress, substance intoxication/withdrawal, or unpredictable behaviors, physical demands include extended standing and walking, bending, reaching, and assisting with patient movement using safe patient-handling techniques.

Qualifications

  • Ability to lead a nursing team through change and during psychiatric emergencies and de-escalation situations.

  • Skilled in maintaining a secure, therapeutic environment while fostering a supportive culture for staff wellbeing.

  • Working knowledge of accreditation standards (e.g., Joint Commission), state and federal guidelines, and survey processes.

  • Strong critical thinking, prioritization, and communication skills.

  • Proficiency with electronic health record systems and computer-based documentation.

  • Physical demands include extended standing and walking, bending, reaching, and assisting with patient movement using safe patient-handling techniques.

Benefits

This role offers a competitive salary and benefits package, including health insurance, retirement plans, and professional development opportunities.

Pay

$45,000 - $55,000 annually

Schedule

7pm - 7am: Includes evenings, nights, weekends, holidays, and on-call hours as needed

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