Assistant Nurse Manager - Behavioral Health

Location: 375 Dixmyth Ave, Cincinnati, OH 45220

Full-time (40 hrs/week) primarily night shift with flexibility to cover day shifts for meetings or coverage. Rotating on-call; no weekend shifts required.

About the role

Under the direction of and in collaboration with the Nurse Manager, you will have 24-hour accountability for patient care outcomes, service excellence, human-resource issues, fiscal management, quality improvement, compliance, and communication. The Assistant Nurse Manager acts as a role model, mentor, and coach to staff, fostering a positive environment that supports professional growth and retention.

Direct-report FTEs: 40–50.

About the unit

Welcome to the Inpatient Behavioral Health Services Units 10fg and 10hi at TriHealth Good Samaritan Hospital. We specialize in compassionate, comprehensive care for adults aged 18 and up using an acute-crisis-stabilization model. Our multidisciplinary team includes RNs, LPNs, Acute Care Technicians (ACTs), therapists, and social workers, ensuring personalized, holistic care.

• 10-bed geriatric space focused on dementia and cognitive impairment
• 28 additional beds for adults experiencing depression and other mental illnesses
• Average patient stay: 5–7 days
• 12-hour shifts; every third weekend required, with a weekend option available
• Typical patient-to-staff ratio: 1:5
• 5–6-week orientation (adjustable based on learning needs) including CPI (Crisis Prevention Institute) de-escalation training

While psychiatric/behavioral-health experience is preferred, we welcome new graduates eager to learn and grow in a supportive environment.

Why you’ll love working here

• Collaborative, collegial environment with strong nurse-physician partnerships
• Opportunity to sharpen rapid assessment and decision-making skills in a fast-moving acute-care setting
• Autonomy to apply holistic, evidence-based nursing care across diverse patient populations
• Support for professional development, including BSN attainment and specialty certification
• Culture that prioritizes patient dignity, safety, and the voices of frontline nurses

Responsibilities

• Support delivery of quality patient care to achieve desired outcomes; participate in developing and revising unit policies and procedures
• Serve as a clinical and administrative resource to staff; collaborate with physicians and the healthcare team to plan, organize, and evaluate care
• Assist with overall nursing operations, including annual planning, coordinating patient care during assigned shifts, and managing the unit in the Nurse Manager’s absence
• Participate in staffing efforts: interviewing, hiring, orienting, and retaining employees; apply progressive discipline when needed
• Create and maintain a supportive work environment that promotes engagement and retention
• Support staff development by identifying educational opportunities, collaborating with nurse educators, mentoring employees, and providing ongoing performance feedback

Requirements

• Bachelor’s Degree in Nursing (required)
• Certification within specialty area within two years of assuming position
• Registered Nurse license (required)
• Membership in related professional organization (preferred)
• Minimum of 2–3 years of acute-care nursing experience (required)
• 1–2 years’ experience in progressive nursing leadership (preferred)
• Behavioral Health/Psychiatric Nursing experience (strongly preferred)

Benefits

• Comprehensive benefits package: medical, dental, vision, paid time off, retirement plans, tuition reimbursement, and student-loan repayment options
• Additional $6.50/hr shift differential for night-shift hours
• Career-growth opportunities

Working conditions

• Bending: Frequently
• Climbing: Rarely
• Concentrating: Consistently
• Continuous Learning: Consistently
• Hearing (conversation): Consistently
• Hearing (other sounds): Consistently
• Interpersonal Communication: Consistently
• Kneeling: Occasionally
• Lifting <10 lbs.: Consistently
• Lifting 50+ lbs.: Consistently
• Lifting <50 lbs.: Consistently
• Pulling: Consistently
• Pushing: Consistently
• Reaching: Consistently
• Reading: Consistently
• Sitting: Occasionally
• Standing: Consistently
• Stooping: Consistently
• Talking: Consistently
• Thinking/Reasoning: Consistently
• Use of Hands: Consistently
• Color Vision: Consistently
• Visual Acuity (far): Consistently
• Visual Acuity (near): Consistently
• Walking: Consistently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, all team members are expected to demonstrate and live the following behaviors:

• Serve: ALWAYS…
  • Welcome everyone by making eye contact, greeting with a smile, and saying “hello”
  • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
  • Refrain from using cell phones for personal reasons in public spaces or patient-care areas
• Excel: ALWAYS…
  • Recognize and take personal responsibility to address and recover from service breakdowns when a customer’s expectations have not been met
  • Offer patients and guests priority when waiting (lines, elevators)
  • Work on improving quality, safety, and service
• Respect: ALWAYS…
  • Respect cultural and spiritual differences and honor individual preferences
  • Respect everyone’s opinion and contribution, regardless of title/role
  • Speak positively about team members and other departments in front of patients and guests
• Value: ALWAYS…
  • Value the time of others by striving to be on time, prepared, and actively participating
  • Pick up trash, ensuring the physical environment is clean and safe
  • Be a good steward of resources, using supplies and equipment efficiently and effectively, and look for ways to avoid waste
• Engage: ALWAYS…
  • Acknowledge wins and frequently thank team members and others for contributions
  • Show courtesy and compassion with customers, team members, and the community