Assistant Manager Patient Clinical Services

About the role

The primary purpose of the Assistant Manager Patient Clinical Services is to oversee the daily operations of assigned sites. Responsible for addressing operational problems and finding appropriate solutions. Assists the Administrative Director in providing supervision/administrative leadership to multidisciplinary staff and students. Assists in evaluating, enhancing, and tracking quality assurance, staff competencies, and overall delivery of clinical services.

Qualifications

• Bachelor's Degree in Nursing (BSN) or a related health care field required
• Master's Degree in Nursing, Health Care Administration, Public Health, or a related field preferred
• Three (3) years of relevant clinical experience, including one (1) year of supervisory experience and experience in a hospital-based practice required
• Effective team leadership and interpersonal skills required
• Must hold CPR certification

Skills

• Customer Service: Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments
• Interpersonal Skills: Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to change
• Teamwork: Exhibits objectivity and openness to others' views