Assistant Manager - Optical

Job Description

Maintain and meet profit, sales, and performance targets (reviewing the P&L).

Optimize and manage the eyeglass department to ensure efficiency and adherence to company policies and operational guidelines.

Ensure high levels of customer service and associate performance.

Enforce quality standards and policies, review remakes, and communicate with management and corporate offices as needed.

Oversee store promotions, advertising, and visual merchandising, ensuring all associates and doctors are informed of current promotions.

Supervise and motivate Opticians and CL Sales associates (or Receptionists), ensuring timely completion of daily tasks.

Assist the General Manager with staffing forecasts, recruitment, selection, and retention of a skilled workforce.

Motivate associates to consistently exceed performance expectations.

Qualifications

Optical sales experience, with supervisory experience preferred.

Proven leadership, coaching, and building associate relationships.

Strong understanding of store operations and success standards.

Exceptional customer service and strong organizational skills.

Ability to analyze and create financial reports, solve problems, and demonstrate career advancement potential.

Additional Information

Competitive pay, bonus opportunities, and a comprehensive benefits package including health & dental insurance, 401k retirement savings, flex spending account, generous paid time off, and company holidays.

Parental leave, employee eyewear discount, and overtime pay when applicable.

Training programs and access to educational courses.

Emphasis on internal promotions and career advancement.