Assistant Manager - Optical

Job Description

Maintain and achieve profit, sales, and performance goals.

Optimize and oversee the eyeglass department for efficiency and compliance with company policies and operational guidelines.

Ensure outstanding customer service and motivate associates to do the same.

Enforce quality standards and communicate with management and corporate offices as required.

Manage store promotions, advertising, and visual merchandising, ensuring associates and doctors are informed of current promotions.

Supervise and motivate Opticians and CL Sales associates, ensuring timely completion of daily tasks.

Forecast staffing needs, recruit, select, and retain a high-caliber staff under the guidance of the General Manager.

Assist in analyzing and solving problems related to store operations and financial reports.

Qualifications

Optical sales experience, with supervising experience preferred.

Proven ability to lead, coach, and build associate relationships.

Sound understanding of store operations and standards for success.

Strong communication skills (oral and written) for managing teams.

Exceptional customer service skills.

Strong organizational skills for planning and monitoring progress.

Additional Information

Competitive pay, bonus opportunities, and a comprehensive benefits package including health & dental insurance, 401k retirement savings, flex spending account, generous paid time off, company holidays, parental leave, employee eyewear discount, and overtime pay when applicable.

Training programs and access to educational courses are available, emphasizing internal promotions and career advancement.

We are an equal opportunity employer committed to diversity and inclusion.