Assistant Manager - Optical

Job Description

Maintain and meet profit, sales, and performance targets.

Optimize and manage the eyeglass department to ensure efficiency and adherence to company policies.

Ensure high levels of customer service and associate performance.

Review and enforce policies related to remakes and quality standards.

Communicate regularly with the General Manager, District Manager, and Corporate Office.

Implement and manage store promotions, advertising, and visual merchandising.

Supervise and motivate Opticians and CL Sales associates, ensuring timely completion of tasks.

Assist the General Manager in forecasting staffing needs, recruitment, selection, and retention of staff.

Motivate associates to consistently exceed performance expectations.

Qualifications

Optical sales experience is required.

Supervisory experience is preferred.

Proven ability to lead, coach, and build strong relationships with associates.

Sound understanding of store operations and standards for success.

Exceptional customer service skills.

Strong organizational skills for planning and monitoring progress.

Ability to analyze and interpret financial reports.

Demonstrated problem-solving skills for analyzing and resolving issues.

Additional Information

Competitive pay, bonus opportunities, and a comprehensive benefits package are offered.

Benefits include health and dental insurance, 401(k) retirement savings plan, flexible spending account, generous paid time off, and company holidays.

Parental leave, employee eyewear discount, and overtime pay may be available.

Training programs and access to educational courses are provided.

The company values internal promotions and career advancement.

We are committed to fostering a diverse and inclusive workplace.