Assistant Manager - Kitchen - #114

About the role

Join our team as a Kitchen Assistant Manager and oversee the behind-the-scenes operations that make every order successful. This busy yet rewarding role involves managing staffing, products, customer service, food prep, and kitchen execution to ensure perfection. You’ll gain leadership experience by managing the entire food service program, including inventory, preparation, promotion, production, service, and sales, while also stepping up as a leader in the Store Manager’s absence.

Responsibilities

• Back up the Store Manager by providing input on recruitment, selection, training, and performance management of store staff.
• Assist with scheduling and handle customer questions, complaints, and concerns in a timely manner.
• Ensure compliance with Sheetz policies, procedures, and programs among staff.
• Follow up on responses from customer service shops, QA audits, secret shops, and SMG surveys.
• Oversee kitchen operations, including recipes, proper portioning, and product rotation.
• Create build-to orders, manage store organization, and ensure inventory is stocked.
• Identify waste elimination opportunities and monitor waste, expenses, and variances to impact cost savings.
• Oversee food service rollouts.

Qualifications

• High School Diploma or GED required; two-year degree in a business-related field preferred.
• One year of experience supervising others in fast food, restaurant, retail, or convenience operations preferred.
• Certifications: ServeSafe or any other legally required certification.
• Successful completion of certification testing as needed.

Benefits

• Quarterly employee bonuses based on company performance.
• Competitive salaries and ample PTO and parental leave.
• 401k matching and employee stock ownership.
• Limitless professional development and growth opportunities, including tuition reimbursement.
• Full medical, vision, and dental coverage.
• Snack discounts.

Pay

Additional $1.50/hour for working 10pm–6am.