Assistant Manager - Kitchen - #801
Sheetz · Cleveland, OH · Today
On-siteOTHRFull-time
Additional $1.50/hr. for working 10pm-6am.
About the role
Do you have great attention-to-detail? Someone who can see all the moving parts that come together to make a big project successful? In this role, you’ll work behind the scenes to ensure proper staffing, products, customer service, food prep, and kitchen execution to make every order perfect. You’ll manage the entire food service program, including inventory, preparation, promotion, production, service, and sales, while also stepping up as a leader of day-to-day operations in the Store Manager’s absence.
Responsibilities
- Back up the Store Manager by providing input on recruitment, selection, training, and performance management of store staff.
- Provide input into scheduling.
- Handle customer questions, complaints, and concerns in a timely manner.
- Ensure staff compliance with Sheetz policies, procedures, and programs.
- Follow up on responses from customer service shops, QA audits, secret shops, and SMG surveys.
- Oversee kitchen operations, including recipes, proper portioning, and product rotation.
- Create build-to orders and follow up on orders and store organization.
- Manage inventory and identify waste elimination opportunities.
- Monitor waste, expense, and variance to impact cost savings.
- Oversee food service rollouts.
Qualifications
- High School Diploma or GED required.
- Two-year degree in a business-related field preferred.
- One year of experience supervising others in a fast food, restaurant, retail, or convenience operation preferred.
- ServeSafe certification or any other legally required certification.
Benefits
- Quarterly employee bonuses based on company performance.
- Competitive salaries.
- Ample PTO and parental leave.
- 401k matching and employee stock ownership.
- Limitless professional development and growth opportunities.
- Tuition reimbursement.
- Full medical, vision, and dental coverage.
- Snack discounts.