Assistant Manager - FT 40 Hours. - DBT & David's Path - Tuesday - Saturday 11:00 PM - 7:00 PM

Location: New Haven

About the role

The Assistant Manager will oversee the DBT and David’s Path programs. This role assists the Program Manager in the coordination, implementation, scheduling, and supervision of responsibilities within the assigned program. The Assistant Manager helps train and supervise direct care staff, interns, and volunteers, and provides comprehensive planning, networking, and active supports for the care and treatment of persons served, including face-to-face hands-on supportive assistance with activities of daily living.

Responsibilities

• Supports Program Manager in the administration of program standards and procedures related to the operation and provision of services.
• Provides face-to-face hands-on supportive assistance enabling clients to maintain living in their apartment/home, including activities of daily living, personal care, and other activities that promote healthy living.
• Ensures clients are treated with respect and dignity, provided with quality care.
• Coordinates client’s activities, providing opportunities for individuals to make choices and decisions.
• Follows state and Agency guidelines to administer medication and maintain all appropriate trainings as applicable.
• Coordinates and assists with transportation for the clients.
• Works with Program Manager to ensure the interdisciplinary team meets as needed to support client care and to coordinate Individual Plans and Level of Needs Assessments.
• Tracks and reports daily data for behavior, goal, teaching, and ADL strategies.
• Assists in monitoring use and maintenance of the agency vehicle(s) assigned to the program.
• Conducts supervisory spot checks in conjunction with management.
• Provides appropriate care management supports and maintains charting standards consistent with regulatory and Agency policy.
• Works with staff to promote a clean, safe, and organized work environment for both staff and clients.
• Responsible for data input with designated electronic systems and completes monthly data submission in accordance with regulatory and Agency policy.
• Maintains working relationships with identified community providers and family members.
• Attends agency-sponsored in-services, outside trainings, conferences, and meetings to facilitate continued professional growth.
• Supports management in implementing changes in the program reflecting identified agency priorities and strategic plan.
• Supports Program Manager with program admissions, planning, and discharge processes.
• Assists with facilitating staff and house/community meetings.
• Assists in monitoring documentation of services and the collection of data.
• Responds to crisis situations and provides appropriate interventions, de-escalation, and debriefing.
• Provides rotating on-call coverage.
• Works with Program Manager in the recruitment, selection, and hiring of staff.
• Provides and documents supervision and evaluations as assigned, consistent with agency policy.
• Provides new staff with program orientation and ongoing professional development and training.
• Addresses concerns with staff or other professionals constructively and in a timely fashion.
• Adheres to policies and practices as outlined in the staff handbook and program operations manual.
• Consistently works in a respectful, constructive, and cooperative manner.
• Upholds all Health Insurance Portability and Accountability Act (HIPAA) regulations and secures all necessary releases of information for outside communication.
• Models culturally competent behavior interacting with clients, providers, and fellow staff.
• Maintains accurate electronic records and case files as assigned and in accordance with programming, contractual, licensing, and accreditation requirements.
• Adheres to the standards of the Council on the Accreditation of Rehabilitation Facilities.
• Participates in agency committee work when available or as permitted.
• Completes all trainings as required per program contract and agency policy.
• Maintains property to ensure the building/office is welcoming upon entrance.

Qualifications

• Bachelor’s degree preferred in a related field with at least 1 year of supervisory experience. Associate’s degree considered with a minimum of two years, or high school degree considered with at least three consecutive years of supervisory experience.
• Prior experience working with people with mental illness, addiction disorders, and/or intellectual disabilities is required.
• Valid Connecticut Driver’s license is required.
• Scattered site and non-24-hour program positions require the employee to maintain reliable transportation and be willing to transport clients in personal vehicles.
• First Aid/CPR certification or willingness to obtain certification within 90 days of hire. Employee is responsible for maintaining ongoing certification.
• Proficient computer skills required, including Microsoft Office and electronic record keeping.

Schedule

Full-time, 40 hours per week. Tuesday - Saturday, 11 PM - 7 AM.

Benefits

• Competitive wages
• 401(k) with company match up to 3.5%
• Medical, Dental, and Vision coverage
• FSA and Dependent Care Accounts
• Company-sponsored Employee Assistance Program
• Company-sponsored Life, AD&D, and LTD insurance
• Colonial Supplemental Insurance
• Vacation, PTO, and Sick time for eligible full-time (40 hours) and part-time (20-39 hours) employees
• Connecticut Paid Sick Time for all employees up to 40 hours a year
• 12 Company Holidays paid at double time (hourly employees)