Assistant Manager - Event Operations

Description

As an Assistant Event Operations Manager (Banquet Manager), you will play an integral role in bringing extraordinary events to life. From elegant galas and executive meetings to large-scale conventions and celebrations, you will lead banquet operations with precision, creativity, and a commitment to service excellence.

Key Responsibilities

• Lead and supervise banquet and convention operations to ensure seamless execution of meetings, social events, and special functions.
• Oversee event room set-ups, service delivery, breakdowns, and the maintenance of banquet spaces and equipment to Hyatt brand standards.
• Inspire, coach, and develop banquet colleagues while fostering a collaborative, high-performing team environment.
• Partner with Event Planning, Culinary, Stewarding, and Engineering teams to execute events with precision and operational excellence.
• Ensure event specifications, timelines, room diagrams, and guest requests are communicated clearly and executed accurately.
• Monitor service quality throughout each event, proactively resolving challenges to exceed guest expectations.
• Maintain the appearance, cleanliness, and readiness of banquet venues while ensuring compliance with safety and operational standards.
• Support inventory management and the proper care and maintenance of banquet equipment.
• Foster meaningful guest interactions, creating memorable experiences that reflect the warmth, professionalism, and excellence of the Grand Hyatt brand.

BENEFITS

• Paid holidays, vacation, and sick leave
• Medical health care after 30 days of Full Time employment
• Paid FamilyBonding Time
• Adoption Assistance
• Discounted and complimentary rooms at Hyatt locations across the globe
• Free colleague meals during shifts
• Complimentary parking
• Many more!