Assistant Manager

About the role

Take the lead at the center of where it all happens – our retail stores. With your retail knowledge and leadership abilities, you’ll help oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment, and technology. With access to the latest tech and a company that believes in you, there’s so much in store for your career.

Responsibilities

• Partner with the store manager to oversee all aspects of daily retail store operations
• Assist with merchandising and product launches
• Help meet and exceed sales objectives
• Ensure customers receive an extraordinary experience with AT&T products and services
• Coach a team of retail sales consultants to meet sales and service goals
• Complete best-in-class paid training designed for leadership success

Requirements

• Excellent communication and leadership skills
• Three or more years of sales and/or customer experience in telecommunications or a related industry
• Prior management experience
• Well-developed planning, analytical, and problem-solving skills
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems
• Ability to collaborate with key stakeholders on initiatives beyond store walls
• Strategic perspective and the ability to champion change
• Inspire your team through high performance, collaboration, and teamwork
• Utilize professional expertise to solve problems and analyze issues
• Take initiative, strive, and create results

Pay

Annual base salary range: $57,000 – $85,600, plus up to $18,000 in commissions if all sales goals are met. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Benefits

• Medical, dental, and vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid parental leave
• Paid caregiver leave
• Additional sick leave beyond what state and local law require (unprotected)
• Adoption reimbursement
• Disability benefits (short-term and long-term)
• Life and accidental death insurance
• Supplemental benefit programs: critical illness/accident, hospital indemnity, group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone
• Relocation assistance (if eligibility requirements are confirmed)

Schedule

Weekly hours: 40. Time type: Regular.

Location

605 Route 46 East, Little Falls, NJ, USA.