Assistant Manager ADC Operations

About the role

The position is available at Goodwill Manasota, where employees can expect a consistent forty-hour work week and a range of benefits including internal professional development, a generous Paid Time Off policy, and access to healthcare services.

Responsibilities

• Provide world-class customer service to all internal and external customers
• Manages and coordinates the applications of an operational design which includes the processing of donations and in-site (GGC) and off-site collections (ADCs)
• Ensure accurate donation count
• Afford appropriate staffing at ADC’s at all times
• Assists recruiting and hiring all ADC team members
• Plans to cover ADC labor shortages
• Proactively resolves all conflicts among collection, production, and distribution of donated products
• Operates assigned vehicles in a safe and lawful manner
• Trains, coaches, develops and manages performance of ADC team members resulting in maximum team synergy, efficiency and profitability

Qualifications

• Excellent customer service skills
• Clean and safe driving record
• Bachelor's Degree in business, operations or related field preferred
• Prior experience in a retail environment preferred
• Must be willing and able to work days, evenings, and weekends
• Must be able to perform the essential functions of the job with or without accommodation

Benefits

• Medical, Dental, & Vision Insurance
• Employer Paid Life Insurance
• 401K Retirement Plan with an Employer Match
• Paid Time Off
• 25% Store Discount
• Teladoc copays covered by Goodwill
• Access to a Life Coach
• Training and Development Opportunities
• Education Assistance and Incentives
• Comprehensive Wellness Program with Incentives