Assistant Manager ADC Operations
Goodwill Manasota · Bradenton, FL · 2 mo ago
On-siteManagementFull-time
About the role
The position is aimed at individuals who appreciate variety and interaction, providing world-class customer service and managing operational designs.
Responsibilities
- Provide world class customer service to all internal and external customers
- Manages and coordinates the applications of an operational design which includes the processing of donations and in-site (GGC) and off-site collections (ADCs)
- Ensure accurate donation count
- Ensure appropriate staffing at ADC’s at all times
- Affords assistance in recruiting and hiring all ADC team members
- Plans to cover ADC labor shortages
- Proactively resolves all conflicts among collection, production, and distribution of donated products
- Operates assigned vehicles in a safe and lawful manner
- Trains, coaches, develops and manages performance of ADC team members resulting in maximum team synergy, efficiency and profitability
Qualifications
- Excellent customer service skills
- Clean and safe driving record
- Bachelor's Degree in business, operations or related field preferred
- Prior experience in a retail environment preferred
- Must be willing and able to work days, evenings, and weekends
- Must be able to perform the essential functions of the job with or without accommodation
Benefits
- Medical, Dental, & Vision Insurance
- Employer Paid Life Insurance
- 401K Retirement Plan with an Employer Match
- Paid Time Off
- 25% Store Discount
- Teladoc copays covered by Goodwill
- Access to a Life Coach
- Training and Development Opportunities
- Education Assistance and Incentives
- Comprehensive Wellness Program with Incentives
Physical Requirements
- Must be able to sit, stand, bend, and reach for extended periods of time
- Must be able to lift, push, pull, carry or otherwise move up to 40 pounds with no support regularly
- See full job description attached