Assistant Manager, Operations

About the role

We are looking for an Assistant Operations Manager who will assist in overseeing the operations function within the boutique. They are the expert on all Standard Operating Procedures, systems, and tools and ensuring the smooth running of operations to enable the ultimate client experience. They will work closely with the Operations Manager, along with the Boutique Leaders, by imparting critical business knowledge and maintaining operational excellence.

Responsibilities

• Own key operational functions within the Boutique including Inventory control, Cycle counts, Shipping and Receiving;
• Support Facilities Management, Security, and Compliance;
• Collaborate with Home Office Retail Operations team to execute strategic initiatives focused on increasing operational efficiency;
• Coach and inspire the team to uphold and deliver operational excellence;
• Contribute to a positive working environment and support a culture of feedback, encouraging diversity, mutual respect, and teamwork;
• Be the ultimate expert on all Standard Operating Procedures, Systems and Tools, and act as a resource for entire Boutique Team;
• Support the team through various projects, initiatives, sales, and customer services;
• Manage product request and movement while upholding organizational standards.

Requirements

Minimum 3 years of related experience. Bachelor’s degree (preferred).

Able to lift 15 lbs.

A flexible schedule with the ability to work late nights, weekends, and some holidays.

Qualifications

The anticipated base salary range for this position is 70,200 through 102,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.

Benefits and Perks

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Additional Information

Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.