Assistant Head Teller

Day to Day Responsibilities

• Provide exceptional, WOW service to internal and external members
• Typical Teller duties including cashing checks for members, accepting loan and credit card payments, placing proper holds on deposited items for uncollected funds in accordance with CFCU policy and procedure
• Identify non-negotiable and fraudulent checks to avoid losses for the member and the credit union
• Accurately balance and close cash drawer at the end of each business day, along with assisting staff with balancing cash drawers and posting errors
• Balance the ATM/CDM/recycler, general ledgers, and vault daily
• Provide guidance and training to Tellers on operating procedures, monitor regulatory and compliance change

Requirements

• Three years’ relevant experience; prior teller and supervisory experience is preferred
• Exceptional verbal and written communication skills, strong time management and organizational skills
• Familiarity with Microsoft office suite and web-based software packages
• The ability to work hard, find solutions, and have fun
• Passion for providing outstanding service to our members – internal and external

Qualifications

We are open in the driveup from 7 a.m. to 6 p.m. Monday through Friday, and open in the lobby from 8:30 to 5 p.m. Monday through Wednesday, and from 8:30 to 6 p.m. on Thursday and Friday. On Saturdays, we are open in both the lobby and the driveup from 8 a.m. until noon.

The schedule for this position encompasses our hours of operation, including a rotating Saturday morning.

Pay

Competitive compensation

Schedule

Day time hours

Benefits

Comprehensive benefits package
Amazing Pension program (only 8% of private employers continue to offer! )
Generous paid time off
A commitment to work/life balance and community service