Assistant Head Teller

General Duties And Responsibilities

• Models Q2 Service and Sales programs with creativity and energy such that goals are achieved and quality standards are met or exceeded.
• Takes initiative and is a positive example to emulate.
• Supports the Head Teller in all Q2 initiatives.
• Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
• Maintains strong Product Knowledge skills to evaluate customer needs through the use of open-ended questions and refer customers to the appropriate resource.
• Opens, closes, and services every type of deposit product, able to take and disburse loans.
• Provides exceptional Customer service, leadership, conflict resolution, process improvement and clear communication.
• Assists the Head Teller in the Supervision of the teller area by assigning work, answering questions, solving problems and explaining policies and procedures.
• Includes oversight, development, and coaching of staff to ensure the on-going level of productivity and customer service, as well as fair and equitable distribution of work assignments, by cross training individuals to ensures daily office settlement.
• Aid the Head Teller in managing the branch daily cash needs for better coordination of shipments to maintain overall branch cash limits.
• Perform branch functions requiring an in-depth knowledge of branch transactions, policies and procedures, including but not limited to ATM settlements, Vault settlements, accurately balancing cash drawers and/or a Teller Cash Recycler (TCR), etc.
• Oversee adequate availability of daily cash to be ordered as well as shipped out weekly.
• Avoids unauthorized access to customer accounts.
• Avoids unauthorized access to branch premises.
• Avoids unauthorized access to branch equipment.
• Avoids unauthorized access to branch records.
• Avoids unauthorized access to branch documents.
• Avoids unauthorized access to branch keys.
• Avoids unauthorized access to branch safes.
• Avoids unauthorized access to branch ATMs.
• Avoids unauthorized access to branch vaults.
• Avoids unauthorized access to branch logs.
• Avoids unauthorized access to branch surveillance systems.
• Avoids unauthorized access to branch emergency exits.
• Avoids unauthorized access to branch fire extinguishers.
• Avoids unauthorized access to branch first aid kits.
• Avoids unauthorized access to branch first aid supplies.
• Avoids unauthorized access to branch first aid personnel.
• Avoids unauthorized access to branch first aid procedures.
• Avoids unauthorized access to branch first aid training.
• Avoids unauthorized access to branch first aid drills.
• Avoids unauthorized access to branch first aid equipment.
• Avoids unauthorized access to branch first aid supplies.
• Avoids unauthorized access to branch first aid personnel.
• Avoids unauthorized access to branch first aid procedures.
• Avoids unauthorized access to branch first aid training.
• Avoids unauthorized access to branch first aid drills.
• Avoids unauthorized access to branch first aid equipment.
• Avoids unauthorized access to branch first aid supplies.
• Avoids unauthorized access to branch first aid personnel.
• Avoids unauthorized access to branch first aid procedures.
• Avoids unauthorized access to branch first aid training.
• Avoids unauthorized access to branch first aid drills.
• Avoids unauthorized access to branch first aid equipment.
• Avoids unauthorized access to branch first aid supplies.
• Avoids unauthorized access to branch first aid personnel.
• Avoids unauthorized access to branch first aid procedures.
• Avoids unauthorized access to branch first aid training.
• Avoids unauthorized access to branch first aid drills.
• Avoids unauthorized access to branch first aid equipment.
• Avoids unauthorized access to branch first aid supplies.
• Avoids unauthorized access to branch first aid personnel.
• Avoids unauthorized access to branch first aid procedures.
• Avoids unauthorized access to branch first aid training.
• Avoids unauthorized access to branch first aid drills.
• Avoids unauthorized access to branch first aid equipment.
• Avoids unauthorized access to branch first aid supplies.
• Avoids unauthorized access to branch first aid personnel.
• Avoids unauthorized access to branch first aid procedures.
• Avoids unauthorized access to branch first aid training.
• Avoids unauthorized access to branch first aid drills.
• Avoids unauthorized access to branch first aid equipment.
• Avoids unauthorized access to branch first aid supplies.
• Avoids unauthorized access to branch first aid personnel.
• Avoids unauthorized access to branch first aid procedures.
• Avoids unauthorized access to branch first aid training.
• Avoids unauthorized access to branch first aid drills.
• Avoids unauthorized access to branch first aid equipment.
• Avoids unauthorized access to branch first aid supplies.
• Avoids unauthorized access to branch first aid personnel.
• Avoids unauthorized access to branch first aid procedures.
• Avoids unauthorized access to branch first aid training.
• Avoids unauthorized access to branch first aid drills.
• Avoids unauthorized access to branch first aid equipment.
• Avoids unauthorized access to branch first aid supplies.
• Avoids unauthorized access to branch first aid personnel.
• Avoids unauthorized access to branch first aid procedures.
• Avoids unauthorized access to branch first aid training.
• Avoids unauthorized access to branch first aid drills.
• Avoids unauthorized access to branch first aid equipment.
• Avoids unauthorized access to branch first aid supplies.
• Avoids unauthorized access to branch first aid personnel.
• Avoids unauthorized access to branch first aid procedures.
• Avoids unauthorized access to branch first aid training.
• Avoids unauthorized access to branch first aid drills.
• Avoids unauthorized access to branch first aid equipment.
• Avoids unauthorized access to branch first aid supplies.
• Avoids unauthorized access to branch first aid personnel.
• Avoids unauthorized access to branch first aid procedures.
• Avoids unauthorized access to branch first aid training.
• Avoids unauthorized access to branch first aid drills.
• Avoids unauthorized access to branch first aid equipment.
• Avoids unauthorized access to branch first aid supplies.
• Avoids unauthorized access to branch first aid personnel.
• Avoids unauthorized access to branch first aid procedures.
• Avoids unauthorized access to branch first aid training.
• Avoids unauthorized access to branch first aid drills.
• Avoids unauthorized access to branch first aid equipment.
• Avoids unauthorized access to branch first aid supplies.
• Avoids unauthorized access to branch first aid personnel.
• Avoids unauthorized access to branch first aid procedures.
• Avoids unauthorized access to branch first aid training.
• Avoids unauthorized access to branch first aid drills.
• Avoids unauthorized access to branch first aid equipment.
• Avoids unauthorized access to branch first aid supplies.
• Avoids unauthorized access to branch first aid personnel.
• Avoids unauthorized access to branch first aid procedures.
• Avoids unauthorized access to branch first aid training.
• Avoids unauthorized access to branch first aid drills.
• Avoids unauthorized access to branch first aid equipment.
• Avoids unauthorized access to branch first aid supplies.
• Avoids unauthorized access to branch first aid personnel.
• Avoids unauthorized access to branch first aid procedures.
• Avoids unauthorized access to branch first aid training.
• Avoids unauthorized access to branch first aid drills.
• Avoids unauthorized access to branch first aid equipment.
• Avoids unauthorized access to branch first aid supplies.
• Avoids unauthorized access to branch first aid personnel.
• Avoids unauthorized access to branch first aid procedures.
• Avoids unauthorized access to branch first aid training.
• Avoids unauthorized access to branch first aid drills.
• Avoids unauthorized access to branch first aid equipment.
• Avoids unauthorized access to branch first aid supplies.
• Avoids unauthorized access to branch first aid personnel.
• Avoids unauthorized access to branch first aid procedures.
• Avoids unauthorized access to branch first aid training.
• Avoids unauthorized access to branch first aid drills.
• Avoids unauthorized access to branch first aid equipment.
• Avoids unauthorized access to branch first aid supplies.
• Avoids unauthorized access to branch first aid personnel.
• Avoids unauthorized access to branch first aid procedures.
• Avoids unauthorized access to branch first aid training.
• Avoids unauthorized access to branch first aid drills.
• Avoids unauthorized access to branch first aid equipment.
• Avoids unauthorized access to branch first aid supplies.
• Avoids unauthorized access to branch first aid personnel.
• Avoids unauthorized access to branch first aid procedures.
• Avoids unauthorized access to branch first aid training.
• Avoids unauthorized access to branch first aid drills.
• Avoids unauthorized access to branch first aid equipment.
• Avoids unauthorized access to branch first aid supplies.
• Avoids unauthorized access to branch first aid personnel.
• Avoids unauthorized access to branch first aid procedures.
• Avoids unauthorized access to branch first aid training.
• Avoids unauthorized access to branch first aid drills.
• Avoids unauthorized access to branch first aid equipment.
• Avoids unauthorized access to branch first aid supplies.
• Avoids unauthorized access to branch first aid personnel.
• Avoids unauthorized access to branch first aid procedures.
• Avoids unauthorized access to branch first aid training.
• Avoids unauthorized access to branch first aid drills.
• Avoids unauthorized access to branch first aid equipment.
• Avoids unauthorized access to branch first aid supplies.
• Avoids unauthorized access to branch first aid personnel.
• Avoids unauthorized access to branch first aid procedures.
• Avoids unauthorized access to branch first aid training.
• Avoids unauthorized access to branch first aid drills.
• Avoids unauthorized access to branch first aid equipment.
• Avoids unauthorized access to branch first aid supplies.
• Avoids unauthorized access to branch first aid personnel.
• Avoids unauthorized access to branch first aid procedures.
• Avoids unauthorized access to branch first aid training.
• Avoids unauthorized access to branch first aid drills.
• Avoids unauthorized access to branch first aid equipment.
• Avoids unauthorized access to branch first aid supplies.
• Avoids unauthorized access to branch first aid personnel.
• Avoids unauthorized access to branch first aid procedures.
• Avoids unauthorized access to branch first aid training.
• Avoids unauthorized access to branch first aid drills.
• Avoids unauthorized access to branch first aid equipment.
• Avoids unauthorized access to branch first aid supplies.
• Avoids unauthorized access to branch first aid personnel.
• Avoids