Assistant General Manager

About the role

A job at McDonald’s offers a flexible scheduling option alongside a sense of always being valued. This role is crucial to the restaurant’s operations as you will:

• Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work.
• Directly support the General Manager to achieve restaurant performance and quality standards in three areas:
• Kitchen: Supervise food quality, safety, cost, and new menu items
• People: Hire, train, and schedule restaurant staff to meet sales and profit goals
• Service: Deliver a memorable guest experience by ensuring all staff is trained and organizing key service areas within the restaurant to provide the best service
• Be results oriented: Effectively delegate tasks to team members and report back results
• Lead the experience: Directly support the General Manager to achieve restaurant performance and quality standards in three areas:
• Understand that teamwork is key: Partner with restaurant team to ensure safe and efficient operations of the restaurant
• Plan for success: Proactively lead and manage all People processes including but not limited to: Recruiting, Hiring and Onboarding Staffing Performance Management Train, coach and motivate
• Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs
• Take action first: Ensure food safety measures are set and achieved to McDonald’s standards of excellence. Lead important internal functions including Employee Training, Food Safety, and Inventory Management.
• Inspire and Empower: Maintain high level of standard for guest and employee safety

Perks & Benefits

• Competitive pay plus bonus incentives
• Employee discounts and free meals
• 15 days paid vacation
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Biweekly direct deposit (DailyPay app available for early payment option)
• Medical, dental, and vision benefits*

Requirements

• A passion for helping and serving others (customers and fellow team members)
• 1+ years’ experience leading, motivating and/or developing others
• A commitment to excellence and safety in the workplace
• A strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment

Qualifications

• To have open availability and be able to work weekends

Skills

• Passion for helping and serving others
• Experience leading, motivating, and/or developing others
• Strong customer service and support focus
• Effective communication and problem-solving skills

Benefits

• Equal opportunity employer
• No discrimination based on race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law
• Accommodation for individuals with disabilities
• Information about the franchisee's privacy practices