Assistant Front Office Manager Task Force

About the Role

We are seeking a highly motivated and detail-oriented Assistant Front Office Manager to join our team at Hyatt Lodge Oak Brook, a luxurious and serene retreat in Oak Brook, Illinois. In this role, you will assist the Front Office Manager in overseeing the daily operations of the front desk, ensuring the highest level of customer service is provided to all guests. You will help manage the staff and ensure that all procedures and policies are followed. This position primarily works the evening shift to ensure there is a Manager On-Duty during that time.

Responsibilities

• Assist the Front Office Manager in overseeing daily front desk operations.
• Ensure the highest level of customer service is provided to all guests.
• Manage and lead front office staff.
• Ensure adherence to all procedures and policies.

Qualifications

• Prefer 1+ year of departmental management or supervisory experience in hotel front office.
• Ability to manage and lead each discipline of the department independently.
• Prior cash handling experience necessary.
• Ability to communicate effectively with the public and other team members.
• Computer experience required.

Benefits

Davidson Hospitality Group offers a rich benefit program designed to enrich the lives and well-being of our team members and their families:

• Multiple tiers of medical coverage.
• Dental and vision coverage.
• 24/7 Teledoc service.
• Free maintenance medications.
• Pet insurance.
• Hotel discounts.
• Tuition reimbursement.
• Paid time off (vacation, sick, bereavement, and holidays).
• 401K match.

Pay

Salary Range: USD $67,600.00 per year.

Davidson Hospitality is a drug-free workplace. Pre-employment drug test and background check required. We participate in E-Verify.