Assistant Food & Beverage Manager | Full Benefits Included

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About the role

Grand Hyatt DFW is seeking a motivated and hands-on Assistant Food & Beverage Manager to join our Food & Beverage leadership team. Located inside Dallas Fort Worth International Airport, Grand Hyatt DFW offers a dynamic, high-volume hospitality environment serving business travelers, leisure guests, airline crews, groups, and international travelers. This position is primarily responsible for supporting the daily operations of the hotel’s food and beverage outlets, including the restaurant, bar, and in-room dining. The role may also support banquet operations on occasion based on business needs.

Responsibilities

• Aid in managing daily food and beverage outlet operations, with primary focus on the restaurant, bar, and in-room dining.
• Support banquet operations on occasion, including event setup, service execution, staffing support, and guest/client needs as business levels require.
• Maintain a visible leadership presence during meal periods, peak outlet volume, bar service, in-room dining activity, and special hotel events.
• Support the Food & Beverage leadership team in delivering consistent service standards, guest satisfaction, and operational excellence.
• Lead, coach, and support food and beverage colleagues during assigned shifts.
• Assist with opening and closing procedures, pre-shift meetings, daily communication, side work completion, and shift accountability.
• Monitor guest service, cleanliness, product quality, service timing, table maintenance, bar presentation, and overall outlet readiness.
• Partner with culinary, stewarding, front office, housekeeping, engineering, security, banquets, and other hotel departments to ensure smooth operations.
• Support in-room dining operations, including order accuracy, delivery timing, presentation standards, amenity delivery, and guest follow-up.
• Assist with bar operations, including responsible alcohol service, beverage standards, product knowledge, inventory support, and guest engagement.
• Respond to guest concerns and service opportunities promptly, professionally, and with appropriate follow-up.
• Help ensure colleague compliance with hotel policies, safety procedures, sanitation standards, food handling requirements, and alcohol service regulations.
• Assist with scheduling, labor tracking, payroll review, staffing plans, and daily deployment of colleagues as assigned.
• Support inventory, ordering, supply levels, equipment needs, cash handling, and operational readiness.
• Review guest feedback, service scores, and operational trends to identify opportunities for improvement.
• Promote a positive, respectful, inclusive, and accountable team environment.
• Support VIP experiences, holiday programming, promotional activations, outlet events, and hotel initiatives as needed.
• Act as a food and beverage leader on duty when assigned.
• Perform other duties as assigned by Food & Beverage leadership.

Qualifications

• Previous food and beverage supervisory or management experience preferred.
• Experience in restaurant, bar, and/or in-room dining operations strongly preferred.
• Previous hotel food and beverage experience preferred.
• Banquet or event service experience helpful, but primary experience should be in outlets.
• Strong guest service, communication, leadership, and problem-solving skills.
• Ability to lead colleagues in a fast-paced, high-volume hospitality environment.
• Strong floor presence with the ability to support service execution in real time.
• Knowledge of restaurant service, bar operations, in-room dining, responsible alcohol service, and hotel operations preferred.
• Basic understanding of labor management, inventory, cost control, revenue awareness, and daily operational reporting preferred.
• Ability to work collaboratively with culinary, stewarding, rooms, banquets, and hotel operations teams.
• Strong organizational skills with the ability to manage multiple priorities and shifting business needs.
• Knowledge of food safety, sanitation, responsible alcohol service, and applicable local regulations.
• Proficiency with point-of-sale systems, scheduling tools, payroll systems, property management systems, and Microsoft Office preferred.

We Offer Excellent Benefits:

• Free Room Nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance
• 401K with company match
• Paid vacation, sick days, new child leave, and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more