Assistant Food & Beverage Manager | Full Benefits Included

About the role

The Assistant Food & Beverage Manager supports the daily operations of the hotel’s food and beverage outlets, including restaurants, bars, lounges, banquets, events, in-room dining, and other service areas as assigned. They help ensure exceptional guest experiences, efficient operations, strong colleague engagement, and consistent service standards.

Responsibilities

• Assist in managing daily food and beverage operations across restaurants, bars, lounges, banquets, events, in-room dining, and other hotel outlets as assigned.
• Support the Food & Beverage leadership team in delivering consistent, high-quality service and guest satisfaction.
• Maintain a visible floor presence during meal periods, events, and peak business levels.
• Lead, coach, and support food and beverage colleagues to ensure service standards are met.
• Assist with opening and closing procedures, pre-shift meetings, service briefings, and daily operational communication.
• Monitor guest service, cleanliness, product quality, timing, and overall outlet presentation.
• Partner with culinary, stewarding, events, front office, housekeeping, engineering, and other hotel departments to ensure seamless operations.
• Support banquet and event execution, including room readiness, staffing, service flow, guest/client needs, and post-event follow-up.
• Assist with bar operations, including beverage service standards, responsible alcohol service, product knowledge, inventory, and guest experience.
• Respond to guest concerns professionally and partner with leadership on service recovery when needed.
• Support training, onboarding, scheduling, performance feedback, and colleague development.
• Help ensure compliance with health department requirements, food safety standards, alcohol service regulations, hotel policies, and safety procedures.
• Assist with inventory, ordering, supply levels, cash handling, payroll review, labor tracking, and cost control as assigned.
• Monitor service scores, guest feedback, and operational trends to identify opportunities for improvement.
• Promote a positive, inclusive, accountable, and service-focused team culture.
• Support special events, VIP experiences, holiday programming, promotions, and hotel initiatives as needed.

Qualifications

• Previous food and beverage supervisory or management experience preferred.
• Experience in restaurants, bars, banquets, and hotel food and beverage operations strongly preferred.
• Previous experience in a full-service hotel, luxury hotel, convention hotel, restaurant, bar, or high-volume hospitality environment preferred.
• Strong guest service, communication, and leadership skills.
• Ability to lead colleagues, support training, and maintain service standards in a fast-paced environment.
• Knowledge of restaurant service, bar operations, banquet service, event execution, and hotel operations preferred.
• Strong organizational skills with the ability to manage multiple priorities and changing business needs.
• Ability to work collaboratively with culinary, stewarding, events, and hotel operations teams.
• Basic financial understanding, including labor management, inventory, cost control, and revenue awareness preferred.
• Knowledge of food safety, sanitation, responsible alcohol service, and applicable local regulations.
• Proficiency with point-of-sale systems, scheduling tools, payroll systems, and Microsoft Office preferred.
• Must be able to work a flexible schedule, including mornings, evenings, weekends, holidays, and event-based hours.