Assistant Faculty, Health Services Administration

To create an optimal learning environment, the University relies on Assistant Faculty to support instructional Faculty by interacting with students in online classrooms that have a large number of students. Assistant Faculty are essential in fostering student success through communication, supplemental instruction, and engagement strategies.

Responsibilities

• Analyze student activity within discussions and assessments and respond appropriately based upon training and input from the lead instructor.
• Assist in managing student communications.
• Escalate unique issues to the lead instructor.
• Assist with grading and providing feedback.
• Monitor students’ engagement levels and provide recommendations on how to increase engagement.
• Assist the lead instructor as needed or directed, providing tutoring, live sessions, or other student support.
• Assist the lead instructor as needed or directed with student outreach.
• Assist the lead instructor in developing supplemental support documents, videos, or job aids.
• Other duties as assigned.

Requirements

• Excellent written and verbal communication skills and ability to interact effectively with faculty, coaches, and learners.
• Demonstrated effective time management skills.
• Excellent relationship-building, customer service, and problem resolution skills.
• Demonstrated strong attention to detail, initiative, and follow-through.
• Experience working with a diversity of learning styles.
• Comfortable using technology to facilitate learning.
• Professional experience in the field of study is preferred and may be required dependent on course credentialing requirements.
• Previous teaching experience.
• Online teaching experience preferred.
• Access information using a computer.
• Effectively communicate, both up and down the management chain.
• Effectively cope with stressful situations.
• Good attendance.
• Strong organizational and time management skills.
• Strong mental acuity.
• Must be able to lift 25 lbs.

Qualifications

From a regionally accredited institution:

• Master’s Degree in Health Services Administration or Health Care Administration, Health Services Management, Health Science, Public Health, or a related HSA discipline
• OR Master of Business Administration (MBA) with a concentration in Health Services Administration (≥18 graduate semester credit hours in HSA)
• OR Doctor of Medicine Degree (MD or DO), Doctorate of Healthcare Administration, Doctorate of Business Administration with a concentration in Healthcare Administration, Doctor of Health Service Administration, or similar field (preferred).

Work Location Details

This role is designed to be remote ("home office"). Employees working remotely are responsible for providing:

• Appropriate and safe office space, furniture, and organization.
• High-speed internet connection, printer, and a dedicated phone line for business use.
• A distraction-free environment enabling a highly productive and professional workspace.

Expense coverage and reimbursement specifics vary by position. The University does not provide office equipment or on-site setup assistance. Applicants must be authorized to work in the United States; visa sponsorship is not available.

Pay

The expected starting pay for this position is $19.00 per hour. The salary range is $18.25 - $27.75 per hour, with actual base pay varying based on job-related knowledge, skills, experience, business needs, geographical location, and internal pay equity.

Benefits

SEI offers a comprehensive benefits package for employees scheduled 30 hours or more per week, including:

• Medical, dental, vision, life, and disability plans.
• Well-being incentives.
• Parental leave.
• Paid time off and certain paid holidays.
• Tax-saving accounts (FSA, HSA).
• 401(k) retirement benefit.
• Employee Stock Purchase Plan.
• Tuition assistance.
• Entertainment and retail discounts.

Non-exempt employees are eligible for overtime pay, if applicable.