Assistant Executive Housekeeper | Benefits Include: 401K, Stock Purchase Plan, and MANY MORE!

Key Responsibilities

• Assist the Executive Housekeeper in managing daily Housekeeping operations, including guest rooms, public areas, room inspections, staffing, productivity, and service standards.
• Support the cleanliness, maintenance, and overall presentation of guest rooms, corridors, public spaces, service areas, linen rooms, and back-of-house areas.
• Lead, coach, and support housekeeping supervisors, room attendants, housepersons, public area attendants, and other housekeeping colleagues.
• Conduct room and public area inspections to ensure cleanliness, condition, and brand standards are consistently met.
• Monitor room status, priority rooms, VIP arrivals, early arrivals, late check-outs, rush rooms, and special guest requests.
• Partner closely with Front Office to support room readiness, guest recovery, room moves, out-of-order rooms, and daily arrival needs.
• Coverage with Engineering to report and follow up on maintenance issues, guest room defects, preventative maintenance needs, and public area concerns.
• Aid with scheduling, payroll review, labor management, daily assignments, productivity tracking, and staffing deployment.
• Support onboarding, training, coaching, performance feedback, recognition, and colleague engagement initiatives.
• Ensure colleagues are trained on cleaning procedures, safety standards, chemical usage, equipment handling, lost and found procedures, and guest privacy requirements.
• Review guest feedback, service scores, inspection results, and operational trends to identify opportunities for improvement.
• Aid with inventory control for linen, terry, uniforms, guest supplies, cleaning supplies, equipment, and other housekeeping items.
• Support linen management, laundry coordination, supply ordering, par levels, and cost control efforts.
• Ensure compliance with hotel policies, safety procedures, sanitation standards, brand standards, and applicable labor guidelines.
• Respond to guest concerns, housekeeping requests, service opportunities, and operational challenges in a timely and professional manner.
• Maintain strong communication with Front Office, Engineering, Security, Food & Beverage, Events, and other hotel departments.
• Promote a positive, respectful, inclusive, and accountable team culture.
• Perform other duties as assigned by Rooms or hotel leadership.

Qualifications

• Previous housekeeping supervisory or management experience required.
• Experience in a full-service hotel, convention hotel, luxury hotel, or high-volume urban hotel environment strongly preferred.
• Strong knowledge of housekeeping operations, room inspections, public area cleanliness, laundry coordination, inventory control, and hotel room readiness.
• Demonstrated ability to lead, coach, and motivate a large team.
• Strong guest service, communication, organization, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to cleanliness, quality, and consistency.
• Ability to partner effectively with Front Office, Engineering, Security, and other hotel departments.
• Basic understanding of labor management, productivity standards, scheduling, payroll, inventory, and expense control preferred.
• Knowledge of cleaning chemicals, equipment, safety procedures, sanitation standards, and OSHA-related practices preferred.
• Proficiency with hotel systems, housekeeping systems, Microsoft Office, scheduling tools, and operational reporting preferred.
• Must be able to work a flexible schedule, including mornings, evenings, weekends, holidays, and business-demand periods.

Pay

This is a salaried position with a compensation ranging from $73,600-$92,000.

Schedule

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.