Assistant Executive Housekeeper

About the role

Ascent Hospitality seeks a uniquely qualified hospitality leader to join their team as Assistant Executive Housekeeper. This position supports the Executive Housekeeper/Manager or Director, ensuring effective operation of the department and maintaining high standards of cleanliness and product quality.

Responsibilities

• Ensure and maintain cleanliness, service, and product quality standards for guest rooms, public spaces, offices, banquet/meeting/conference rooms in accordance with local and company health, sanitation, and safety standards.
• Monitor team member performance, providing feedback and communicating any concerns to the Executive Housekeeper for follow-up.
• Maintain inventory control (linen, room supplies, etc.), monitoring and reporting on maintenance issues immediately.
• Physically inspect rooms daily to ensure brand standards and overall cleanliness, preparing rooms for guest check-in.
• Provide feedback to Room Attendants regarding room deficiencies, ensuring all rushed/transferred rooms are handled smoothly and efficiently.
• Clean/prepare rooms as needed, organizing housekeeping carts for daily work.
• Communicate room status to all divisions, assisting with training efforts, and promoting a positive team environment.
• Support the Laundry Department, creating schedules, supervising operations, and ensuring proper inventory management.
• Report and log lost and found items, ensuring all storage areas are secure and housekeepers' sheets are submitted to the front desk before leaving.
• Maintain public areas of the hotel, ensuring excellence in cleanliness.
• Ensure proper usage of chemicals and cleaning supplies, providing training and ensuring proper labeling of hazardous materials.

Requirements

• Prior experience in a Supervisor or Manager role, preferably in a hotel setting.
• Excellent communication and organizational skills.
• Basic mathematical skills.
• Ability to plan and organize activities, handle conflict, and communicate effectively both verbally and in writing.
• Strong initiative and work ethic.
• Punctuality, reliability, and regular attendance.
• Ability to work weekends, holidays, and irregular hours.

Qualifications

• Prior housekeeping experience, preferably in a hospitality setting.
• Strong attention to detail.
• Customer-service oriented and excellent interpersonal skills.
• Strong multitasking and organizational abilities.
• Ability to work in a fast-paced environment.
• Excellent communication skills – verbal and written.
• Strong time and project management skills.

Skills

• Strong initiative and work ethic.
• Excellent communication and organizational skills.
• Basic mathematical skills.
• Ability to plan and organize activities.
• Effective conflict resolution.
• Clear and concise verbal and written communication.
• Strong multitasking and organizational abilities.
• Ability to work in a fast-paced environment.
• Excellent customer service skills.
• Strong time and project management skills.

Benefits

• Competitive Salary
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• 401k with employer match
• Paid PTO
• Uniforms provided for most positions
• Team Member Hotel Discount Program