Assistant Executive Housekeeper

About the role

Join a leadership team dedicated to delivering exceptional cleanliness, organization, and guest comfort at one of New Orleans’ premier hotels. As the Assistant Executive Housekeeper at the Hyatt Regency New Orleans, you’ll play a key role in supporting the daily operations of the housekeeping department — ensuring guest rooms, public spaces, and back-of-house areas consistently meet Hyatt’s high standards.

Responsibilities

• Aid in managing daily housekeeping operations, including room attendants, housepersons, and public area teams
• Ensure all guest rooms and public spaces meet cleanliness, presentation, and brand standards
• Support scheduling, payroll, and staffing to meet business demands
• Conduct inspections of guest rooms, floors, and common areas
• Maintain inventory levels and assist with ordering supplies and linens
• Provide coaching, training, and ongoing development to housekeeping colleagues
• Respond promptly to guest requests and service recovery situations
• Possess strong partnerships with engineering, front office, and other departments to support overall hotel operations
• Maintain compliance with safety, sanitation, and Hyatt brand standards
• Assist the Executive Housekeeper with special projects and departmental initiatives

Requirements

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• 2-3 years of progressive hotel Rooms Management experience
• Service-oriented style with professional presentation skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service, and ability to improve the bottom line
• Must be proficient in Microsoft Word and Excel
• Excellent organizational, interpersonal, and administrative skills

Qualifications

• 2-3 years of progressive hotel Rooms Management experience
• Service-oriented style with professional presentation skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service, and ability to improve the bottom line
• Must be proficient in Microsoft Word and Excel
• Excellent organizational, interpersonal, and administrative skills