Executive Assistant.

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies.

Responsibilities

• Closely monitors the Regional Office's corporate mailbox for incoming correspondence from various entities, including but not limited to, the Southeast District, Central Office Congressional Offices, Veterans Service Officers, the Office of the Inspector General, the Veterans Health Administration, and legal representatives.
• Solely responsible for the timely and accurate submission of all information requests and ensuring coordination among divisions when necessary.
• Responsible for the workbook created to track items including White House Controlled Correspondence and Congressional inquiries.
• Administers the internal operational details of the Office of the Director and is the principal staff advisor on office policies and procedures.
• Serves as a liaison between the Director and other offices, using knowledge of past and present policies, procedures and organizational structure.
• Maintains confidentiality of all personnel and operational discussions in the Director's office.
• Maintains control of files (mostly electronic) containing general information, data and statistics related to the operations of the RO required for audit and reporting purposes.
• Ensures the timely completion of all required Strategic Oversight and Analysis Reviews (SOARs).
• Is the point of contact for visiting VA official and site visit teams.
• Serves as an office manager for the Director's office.
• Manages schedules, makes appointments and coordinates meetings on behalf of the Director and Assistant Directors.
• Maintains current performance standards and position descriptions and completes all award documents for the Director's staff.
• Uses a computer with a variety of software programs, to include Microsoft Office Suite, SharePoint and Power Apps to prepare reports and correspondence.
• Makes airline and hotel reservations for official trips taken by the Director and other Director's Office staff, as needed.

Schedule

• Full-time, Monday - Friday, 8:00 a.m. - 4:30 p.m. Subject to change based on the needs of the agency.
• Compressed/Flexible: Not Available
• Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.
• Virtual: This is not a virtual position.

Requirements

• As a condition of employment, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements.
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 08/14/2026.

TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

MINIMUM QUALIFICATION REQUIREMENT:

• Specialized Experience (GS-11 Grade Level): Is defined as experience in setting up and maintaining the Regional Office's mailbox(es); making travel arrangements for management staff; preparing correspondence for timely distribution; functioning as an office manager making appointments, managing schedules, maintaining calendars and coordinating meetings; and serving as the main timekeeper for the Director's office.
• One year of specialized experience (equivalent to the GS-09 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization.

Education Substitution: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related.

Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g., have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements: The work is sedentary and performed in an office setting.

Transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here. You may submit unofficial transcripts when applying. However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date.