Assistant Dispatch

About the role

The assistant dispatcher works alongside the Dispatcher/Operations Manager to direct and coordinate the ordering and delivery of materials to customers in daily operations.

Responsibilities

• Maintain receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Comply with federal, state, and local warehousing, material handling, and shipping requirements and enforce adherence.
• Complete warehouse/delivery requirements by scheduling and assigning employees; follow up on work results.
• Coordinate with personnel to ensure service meets acceptable standards and generates positive customer feedback.
• Ensure compliance with the Safety and Loss Control Program.
• Cooperate with the Safety director and GMS Risk Management representatives in the investigation and analysis of potential hazards to enforce methods and reduce loss claims.

Requirements

• GED required; some college preferred.
• Minimum of 2 years of dispatching experience.

Core Competencies

• Strive to do the right thing by displaying trust and integrity.
• Embody servant leadership by putting the needs of others first, valuing diverse perspectives, and demonstrating a positive and humble attitude.
• Demonstrated ability to work independently and on a team; lead, execute, and/or delegate as needed while collaborating to get the job done.
• Establish and maintain effective working relationships at every level of the organization; invest in building relationships with Field Operations and Field Support Center team members.
• Champion an inclusive working environment; empower others to bring their full selves to the workplace; celebrate and value diverse backgrounds and experiences.
• Ability to self-manage, show initiative, be proactive, and drive results.
• Communicate professionally, both verbally and in writing, to coworkers and customers.

Physical Requirements

• Must be able to remain in a stationary position 60% of the time.
• Frequently move about inside the office and warehouse.
• Must be able to operate basic office machinery.
• Must be able to communicate with team and management and exchange accurate information in these situations.
• Constantly work in office and warehouse environments.

Required Cognitive Skills

• Must be able to problem solve and prioritize tasks.
• Must be able to manage stress depending on deadlines and ongoing projects.
• Must be able to multitask.
• Must be able to quickly communicate solutions if problems occur.
• Must be able to demonstrate a high degree of sound judgment and initiative.

Pay

The base salary for this position typically falls within the range of $20.00 to $25.00 per hour. Starting wage may vary based on factors including position, location, education, training, and/or experience. Hourly associates may be eligible for overtime based on business needs.

Benefits

• 401(k) Retirement Plan with company matching.
• Employee Stock Purchase Program.
• Paid Vacation, Sick Time, Volunteer Day, Holidays, Birthday, and Floating Holidays.
• Paid Parental Leave and Adoption Assistance Program.
• Medical, Dental, and Vision Benefits.
• Flexible and Dependent Care Spending Accounts.
• Company-paid Life Insurance and Short-Term Disability.
• Additional Life Insurance and Long-Term Disability options.
• Mental, Physical, and Emotional Well-Being Programs for Employees and Families.
• Wellness Program and Safety Program with Bonuses for Drivers.
• Employee Referral Bonus Program.