Assistant Director (Student Programming Specialist), Transfer Student Engagement and Success

Department

ADMISSIONS ORG (BL-ADMS-IUBLA)

Job Summary

Provides strategic oversight for student-facing engagement, belonging initiatives, and peer-led programming specifically tied to the Hoosier Link program and transfer student success.

Department Specific Responsibilities

• Supports undergraduate and transfer recruitment and articulation awareness with a focused emphasis on the Hoosier Link transfer pathway.
• Serves as the primary point of contact for program inquiries.
• Engages in recruitment efforts, including outreach, file review, yield strategies, and pathway clarity, while providing feedback on transfer student trends.
• Manages team workflows, project timelines, and logistics for Hoosier Link initiatives.
• Schedules and facilitates meetings with campus and external partners, including ITCC, advising units, and Housing and Residential Life.
• Collaborates with advising units to monitor academic progress trends, identify early risk indicators, and reduce duplicate credit issues.
• Tracks and communicates referrals for academic withdrawals, grade appeals, and SAP-related concerns to leadership and partners.
• Develops frameworks for peer-led study groups and success workshops tailored to common skill gaps among transfer students.
• Tracks participation and engagement trends to summarize aggregate academic metrics for program assessment and high-level outcomes.

General Responsibilities

• Develops and implements programs and initiatives geared at enhancing and reinforcing the academic engagement and experiential learning capacity of the student experience.
• Interfaces directly with students, attending student programming events and gathering satisfaction feedback from student participants to implement into future student programming initiatives and objectives.
• Collaborates with staff in their own department and other departments, as well as academic and campus leaders, on shared student programming goals, often coordinating funding to sponsor student programs.
• Makes measurements and evaluations of student programs against projected outcomes; may prepare reports on impact to students and budget and may present to stakeholders on effectiveness and to secure funding for initiatives moving forward.
• Serves on committees and performs student programming research across the field of higher education and at peer institutions to identify and recommend best practices.
• Plans and coordinates communications for student programming initiatives to ensure student participation and inclusion.

Qualifications

• Education: Required - Bachelor's degree in education, social work, public affairs, counseling, business, or related field. Preferred - Master's degree in higher education student affairs or related field.
• Experience: Preferred - Experience in student services, higher education, or related field.
• Skills: Required - Proficient communication skills, maintains a high degree of professionalism, demonstrates time management and priority setting skills, demonstrates a high commitment to quality, possesses flexibility to work in a fast-paced, dynamic environment, seeks to acquire knowledge in area of specialty, develops and delivers effective presentations, demonstrated customer service skills, demonstrates excellent judgment and decision-making skills, demonstrates excellent judgment, tact, and diplomacy, ability to build strong partnerships with students and other university departments.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

1514 East 3rd Street
Bloomington, Indiana 47401

Benefits Overview

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Job Classification

Career Level: Core
Federal Labor Category: 000000 - All Other Administrative and Professional Employees
FLSA: Exempt

Job Function

Student Services

Job Family

Student Programming

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

Contact Us

Request Support
Telephone: 812-856-1234