Assistant Director Recruitment (Education)

Cross Country Healthcare · Nebraska, United States · Yesterday

Human ResourcesFull-time

Cross Country is a market-leading, tech-enabled workforce solutions and advisory firm with over four decades of experience helping organizations solve complex labor and operational challenges. Recognized as a Top Place to Work by U.S. News & World Report and a Most Loved Workplace by Newsweek, we are committed to quality and excellence. We were the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction.

About the role

The Assistant Director of Recruitment (ADR) will provide leadership to a team of Recruiters responsible for recruiting and placing professionals for assignments throughout the US. The ADR will optimize recruitment processes, enhance candidate experiences, and contribute to the overall success of our organization by maintaining an active pool of professionals to match client needs, impacting fill rate, revenue, and profitability.

Responsibilities

Oversee and optimize end-to-end recruitment processes, ensuring efficiency, consistency, and compliance.
Identify and implement improvements to streamline workflows and enhance recruitment effectiveness.
Develop training, best practices, cheat sheets, tips, tools, templates, and resources for recruiters.
Manage and leverage recruitment technology tools, including the Applicant Tracking System (ATS), to streamline processes and enhance candidate experience.
Stay informed about emerging recruitment technologies and recommend relevant tools to improve operational efficiency.
Utilize data and metrics to evaluate recruitment strategies and make data-driven decisions.
Generate regular reports on recruitment metrics and key performance indicators (KPIs).
Lead and supervise a team of recruitment coordinators, administrators, and support staff.
Provide guidance, training, and support to foster a collaborative and high-performance culture.
Monitor and drive department metrics and reporting; communicate milestones and successes.
Manage production goals, assess individual performance, and implement performance improvement plans as needed.
Model best practices and professionalism.
Work closely with recruiters, hiring managers, and stakeholders to understand staffing needs and collaborate on recruitment strategies.
Ensure effective communication and coordination between recruitment operations and other HR functions.
Focus on creating a positive and seamless candidate experience throughout the recruitment process.
Mitigate and resolve concerns for field professionals by initiating contact and orchestrating resolution.
Cultivate an environment of accountability, responsibility, and trust within the team.
Attract, select, and retain talent through participation in the interview, selection, and onboarding process.
Develop strategic initiatives with action plans to meet professional volume and profit goals.
Align long-term team goals with individual short-term goals to promote accountability through clear expectations.
Perform other duties as assigned.

Requirements

5 years of recruitment experience in the service industry and/or business management preferred.
3 years of experience in a leadership or managerial role required.
Staffing experience required; education industry knowledge and experience preferred.
Proficient technical skills and knowledge of MS Office products: Outlook, Excel, Word.
Strong communication and interpersonal skills.
Familiarity with recruitment technologies, including ATS.
Excellent data analysis and reporting skills.
Ability to identify and address challenges within recruitment processes.
Strong organizational and project management skills.
Adaptable to changes and emerging trends in recruitment.

Qualifications

High School diploma or equivalent required; Associate degree in Business Administration or related field preferred or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Voluntary Insurance
401(k) plan
Tuition Assistance
Pet Insurance
Wellness options through Burnalong, including a robust online platform of classes and programs as well as local gym access.