Assistant Director of Records & Registration or Record & Registration Coordinator

About the role

The University of Maryland, Baltimore School of Medicine (UMSOM) is currently seeking a Registration & Records Coordinator or Assistant Director of Records & Registration in the Office of Student Affairs (OSA).

Responsibilities

• Provide administrative oversight and coordination of the registration and records operations within a School.
• Provide students with direction in their studies, registration guidance and assistance, and proper records management.
• Guide prospective and current students through course registration and management of student academic records.
• Ensure students have appropriate information needed to make informed decisions regarding course registration, change of schedule, course withdraw, intent to graduate, and transcripts requests.
• Understand and interpret with limited guidance Financial Aid and Scholarships policies, operating practices, administrative and technical procedures related to enrollment in support of inquiring prospective students and their families.
• Maintain a secure student information system for academic records used in admissions, registration and mandated reporting functions ensuring the confidentiality and accuracy for students and compliance with all regulations and requirements.
• Prepare registration reports as needed.
• Manage inquiries and ensure individualized follow up takes place. Assist students in complex scheduling or requests as needed.
• Manage the student information system for academic records used in registration and records is secure.
• Prepare mandated reports ensuring the confidentiality and accuracy for student data and in compliance with all regulations and requirements.
• Provide and implement recommendations to improve record management.
• Ensure compliance with the University's retention policies to stay current with records management techniques relating to imaging, disaster recovery, retention schedule, and other critical issues.
• Perform administrative duties such as report formulation, and quality assurance functions.
• Manage data accuracy using report writing tools and creating and running exception reports to meet University and government statistical reporting requirements.

Qualifications

• Education: Bachelor's degree.
• Experience: Two (2) years of experience in academic records and registration experience. Experience working with complex data systems is required. Experience working in a higher education setting is preferred. Prior Ellucian Banner experience preferred.

Skills

• Ability to apply entry level knowledge, concepts, principles, and administrative skills.
• Ability to work with defined assignments, expectations, and deadlines making decisions within parameter of the job.
• Ability to define assignments, expectations, and deadlines.
• Ability to work cooperatively with others and independently.
• Knowledge of position academic record maintenance requirements.
• Knowledge of all applicable requirements, regulations, and laws.
• Skill in effective use of applicable technology/systems.
• Ability to effectively communicate both verbal and written thoughts, ideas, and facts.

Benefits

Exempt Regular UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. This position participates in a retirement program (pension or optional retirement plan/ORP) that must be selected and is effective on your date of hire. Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 15 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).

Pay

N/A

Schedule

N/A

Skills

• Ability to apply intermediate level knowledge, concepts, principles, and administrative and academic record keeping skills.
• Ability to define assignments, expectations, and deadlines.
• Ability to work cooperatively with others and independently.
• Knowledge of position academic record maintenance requirements.
• Knowledge of all applicable requirements, regulations, and laws.
• Skill in effective use of applicable technology/systems.
• Ability to effectively communicate both verbal and written thoughts, ideas, and facts.