ASSISTANT DIRECTOR OF OPERATIONS SERVICES

Non-Exempt • 5/40-hour work schedule to be arranged • Limited mandated reporter • Occasional weekends/evenings required

About the Role

The Assistant Director of Operations is responsible for the maintenance and custodial units of the University-Student Union (U-SU). This role involves both performing maintenance and custodial tasks and leading the operations staff, including electrical, plumbing, HVAC, carpentry, painting, furnishings upkeep, floor maintenance, housekeeping, and preventive maintenance. The Assistant Director of Operations also assists with building services tasks, programs/events, and committees as needed.

Qualifications

• Bachelor’s degree required by employment start date.
• Two years of experience in maintenance operations and custodial work.
• Knowledge of and skill in budgeting, fiscal management, and reporting.
• General knowledge of methods, materials, chemicals, and equipment used in custodial work.
• Ability to lead professional and paraprofessional staff.
• Strong interpersonal, customer service, organizational, and communication skills.
• Willingness to work with an ethnically diverse and culturally pluralistic student body and staff.
• Ability to maintain positive working relationships with tenants, staff, and other employees.
• Problem-solving skills and adaptability to new technologies and procedures with minimal supervisory support.
• Knowledge of safety and sanitation measures appropriate for custodial work.
• Prior experience working in an educational setting preferred.

Responsibilities

• Recruit, train, lead, and evaluate Operations Coordinators, maintenance, and custodial student assistants.
• Develop, implement, and oversee U-SU preventive maintenance and custodial programs, furnishings, equipment, and building systems.
• Oversee contractors and vendors.
• Order and pick up materials and supplies as needed.
• Perform a variety of skilled and semi-skilled maintenance tasks (e.g., furnishings upkeep, floor maintenance, housekeeping, electrical, plumbing, HVAC, carpentry, and painting).
• Maintain the Union Energy Management System and all HVAC system maintenance and repair.
• Inspect U-SU facilities daily to ensure smooth operation.
• Assist supervisor in planning, coordinating, reviewing submittals, and evaluating maintenance, custodial, and repair projects performed by contractors and facility services.
• Assist in developing energy conservation and recycling projects.
• Coordinate emergency equipment maintenance, supplies, MSDS records, and OSHA standards.
• Assist supervisor in meeting with state and local fire, elevator, and health inspectors, and correct violations.
• Inform supervisor of unusual and/or emergency operating custodial and maintenance conditions and provide written reports as needed.
• Assume duties of Operations Director and Operations Coordinator during their absence.
• Adhere to standard safety practices.
• Communicate U-SU standards and feedback to the night-time contracted custodial company.
• Provide secondary assistance to all other areas of operations as needed.
• Communicate all changes in policies and procedures to professional and student staff members.
• Enforce U-SU policies and regulations.
• Perform on-call duties for emergencies, nights, and weekends.
• Perform other related duties as assigned.

Pay

Annual rate: $70,500–$72,500

Benefits

A comprehensive benefit package is provided.