Assistant Director of Academic Advising, College of Engineering and Computer Science (Student Services Professional IV)

About the Role

The Assistant Director of Academic Advising, College of Engineering and Computer Science leads and supports a team of academic advisors and the day-to-day function of the college-based advising program, focusing on delivering equitable, top-notch advising for new and continuing students. The ideal candidate should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Duties and Responsibilities

• Report to the Executive Director of Academic Advising and collaborate closely with the Associate Dean for the College of Engineering and Computer Science
• Use critical student development theories and cutting-edge advising frameworks to develop and lead academic advising practices and programs for new and continuing students
• Develop relational advising models and coordinate equitable academic advising practices to increase student retention and success
• Empower students in their ability to explore their educational opportunities and achieve academic success through an engaged and equity-driven, student-centered approach
• Maintain working knowledge of trends in academic advising, academic advising technologies, and changes in academic programs and transition requirements
• Utilize institutional data to work with academic leaders on enrollment, retention, and degree completion efforts
• Develop and coordinate projects and collaborate with campus partners in support of student success initiatives
• Perform other duties as assigned

Inclusive Leadership Statement Requirements

Please address the following as a minimum in your application:

• What inclusive leadership means to you
• A description of your experiences working with individuals with a different perspective
• A description of how issues of inclusivity have impacted you personally or professionally

Essential Qualifications

• Bachelor's degree or equivalent from an accredited four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution
• Four years of professional student services work experience including experience advising students individually and in groups, as well as the analysis and resolution of complex student services problems
• A master's degree from an accredited college or university in counseling, clinical psychology, social work, or a job-related field may be substituted for one year of professional experience
• A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for two years of professional experience
• Thorough knowledge of the policies, procedures, and practices of the program area to which assigned or the ability to quickly acquire such knowledge
• General knowledge of the policies, practices, and activities of Student Services programs outside the program to which immediately assigned
• General knowledge of the principles, problems, and methods of public administration, including organizational, personnel and fiscal management
• General knowledge of advanced statistical and research methods
• Ability to carry out very complex assignments without detailed instructions
• Ability to advise students individually or in groups on varied and complex matters
• Ability to determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature
• Ability to reason logically and analyze and solve organizational and operating problems of one or several program areas
• Ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations
• Ability to analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action
• Ability to understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served
• Ability to establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view
• A background check (including a criminal records check) must be completed satisfactorily and is required for employment

Preferred Qualifications

• Ability to establish and maintain effective and collaborative working relationships with students and employees at all levels throughout the institution
• Experience using learning management systems (e.g., Canvas), as well as experience with data analytics and technology tools as they relate to planning and data-driven program development and assessment
• Have led the development of assessment practices for academic advising programs and brings a strong understanding of, and experience contributing to, complex, dynamic academic advising and/or student success programs in contexts such as Cal State Fullerton

Pay

Classification Range: $6,320 - $9,014 per month. Hiring range depending on qualifications, not anticipated to exceed $6,320 - $6,993 per month.

Schedule

Monday - Friday, 8:00 AM - 5:00 PM

Benefits

• An array of health plans that include prescription drug coverage
• Dental and Vision coverage
• Income protection benefits including life insurance and disability
• Retirement plan through CalPERS
• Tuition waiver for employees and dependents if eligible
• FlexCash (in lieu of health and dental)
• Employee Assistance Programs
• 15 paid holidays

Department and University Context

The Undeclared and Academic Advising department within the Division of Academic Affairs supports undergraduate students—especially those who have not yet declared a major—by providing comprehensive academic advising and major exploration guidance. The center helps students navigate general education requirements, explore academic and career interests, and make informed decisions about their educational path. The Academic Advising mission is to work in a collaborative partnership with students, a shared responsibility, where the advisor and student are equally invested in the educational process and holistic development of the student.

California State University, Fullerton is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education.

This response is AI-generated, for reference only.